Gabriel Hernandez

Fiscal responsibility, increasing monthly profit by 125%, payroll, monthly scheduling, onboarding, delegation of training, leading meetings, maintaining employee records and sensitive information, microsoft office.

Profitability analysis, budgeting, quarterly event planning, vendor relations, visual coaching, inventory management, daily business operations, policy and best practice compliance.

Acting MOD, new hire orientation, interviewing and onboarding, maintaining employee files and retention records, employee evaluations, monthly scheduling and daily line up.

Completing and maintaining supply requisition every fiscal month, daily cash office and deposit reconciliation, vendor relations.

Overseeing monthly inclusion and diversity training, meetings and projects, responsible for team motivation and work culture events.

Receiving daily merchandise shipment and monthly supply requisition, processing and organization of product.

Execution of monthly and quarterly meetings and coverage topics

Cash and safe management, Enforcement of best practices and standards, Inventory management, Loss prevention, Planogram execution, deposit preparation, closing cash drawer, deliver bank deposits.

Coaching and development of sales ambassadors on product knowledge and usage, Meeting sales targets and achieving goals daily, Store closing procedures.

Oversee the daily operations of the floor, ensuring smooth and efficient service, coordinate with the kitchen staff to ensure timely and accurate food production, train and supervise service personnel, monitor inventory levels and place orders for supplies as needed.

Handle customer inquiries, concerns, and complaints in a professional manner, ensure compliance with health and safety regulations, collaborate with the management team to develop and implement strategies to improve customer satisfaction

Organizing and stocking inventory when delivered and when closing, Store recovery and organizing during and after shift, Commended for highest net and gross sales consistently, as well as success with credit card and rewards, Organization of backroom, Following planograms and creating freestyle fixtures.