Summary
Overview
Work History
Education
Skills
LANGUAGES
Community Service
NJ ARMY NATIONAL GUARD
Timeline
Generic

Gabriel Hernandez

San Antonio

Summary

Accomplished leader with a proven track record in driving process improvement and policy development, resulting in increased operational efficiency and customer satisfaction. Skilled in data analysis and problem-solving, leading to successful sales campaigns and strategic partnerships that have significantly boosted revenue. Known for mentoring teams to surpass targets and KPIs, while fostering a culture of excellence and achievement.

Overview

19
19
years of professional experience

Work History

Sales Coordinator

Power Home Technologies
08.2022 - Current
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.

Insurance Sales Manager

Senior Life Insurance Company
03.2022 - 06.2025
  • Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
  • Structured internal role-playing exercises to improve agents' sales effectiveness, overcome client objections and enhance client renewal rates.
  • Adhered to legal requirements and agency and industry regulations in selling and servicing final expense insurance policies.
  • Reviewed clients' policies every year and recommended product additions or revisions to reflect changing needs.

Cloud Sales - Process Improvement Supervisor

Oracle North America, Inc
06.2015 - 03.2022
  • Spearheaded process optimization initiatives, resulting in substantial efficiency gains and cost reductions. Utilized data-driven approaches to identify bottlenecks and implement solutions.
  • Led cross-functional teams to streamline operations, enhancing productivity and quality standards. Implemented key performance indicators to track and improve departmental outcomes.
  • Pioneered novel improvement methodologies, fostering a culture of continuous enhancement. Introduced cutting-edge technologies to automate manual processes and boost operational efficiency.
  • Facilitated seamless communication between departments, ensuring alignment on process improvement goals. Mentored team members, cultivating a skilled workforce adept at driving positive change.
  • Developed long-term strategies for sustainable process improvements, anticipating future challenges and opportunities. Championed transformative initiatives that reshaped operational paradigms.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained database systems to track and analyze operational data.

Government Sales Representative

CPI Aero Structures
09.2011 - 06.2015
  • Maintained customer relationships by responding promptly to inquiries and requests.
  • Developed in-depth knowledge of product range and sales techniques to maximize revenue.
  • Assessed customer feedback regularly in order to improve service quality standards.
  • Successfully negotiated favorable terms and conditions for government contracts.
  • Performed quality assurance checks prior to submitting bids or tenders for new business opportunities.
  • Drafted persuasive proposals that incorporated innovative ideas and cost-effective solutions for potential buyers.

Boeing Quality Assurance Specialist/ Project Manager

CPI Aero Structures
05.2006 - 09.2011
  • Verified and ensured correct material measurements of the final product according to projected sales
  • Reinforced ISO 9001 procedures preventing company losses
  • Prepared and created sales graphs to manage company profits
  • Worked with engineers, DCMA, and Boeing inspectors certifying final product sale.

Education

Six Sigma Green Belt in Quality -

Emory University
01.2011

Bachelor of Engineering - Mechanical Engineering

Stony Brook University - SUNY
01.2009

Skills

  • Procedure analysis (Experienced)
  • Data analysis (Experienced)
  • Microsoft Office (Skillful)
  • AS9100 (Skillful)
  • ISO 9001 (Skillful)
  • Schedule Management (Skillful)
  • Problem-solving (Experienced)
  • Policy Development (Skillful)
  • Goals and performance
  • Coaching skills
  • Field personnel support
  • Contract preparation

LANGUAGES

Spanish (Native)
English (Native)
Brazilian Portuguese (Novice)

Community Service

After School Mentor, Created an environment that enabled open communication between mentor and mentee relationships through active listening techniques., Helped mentees become self-reliant through coaching and counseling., Served as positive role model to adolescents requiring guidance., Provided guidance and support to mentees, helping them develop their skillset and reach their goals., Modeled healthy, trusting relationships through clear communication and setting appropriate boundaries., Provided guidance on how best to navigate through challenging situations both inside and outside of school environments.

NJ ARMY NATIONAL GUARD

  • 88M Motor Transport Operators
  • Loading/Unloading Operations and Procedures
  • Vehicle-mounted navigation and Global Positioning Satellite (GPS)systems
  • Radio Communication
  • Vehicle and Convoy Security & Defense
  • Hazardous Material (HAZMAT) Transportation
  • Vehicle Recovery Operations

Timeline

Sales Coordinator

Power Home Technologies
08.2022 - Current

Insurance Sales Manager

Senior Life Insurance Company
03.2022 - 06.2025

Cloud Sales - Process Improvement Supervisor

Oracle North America, Inc
06.2015 - 03.2022

Government Sales Representative

CPI Aero Structures
09.2011 - 06.2015

Boeing Quality Assurance Specialist/ Project Manager

CPI Aero Structures
05.2006 - 09.2011

Bachelor of Engineering - Mechanical Engineering

Stony Brook University - SUNY

Six Sigma Green Belt in Quality -

Emory University

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