Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Gabriel Hernandez

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Helpdesk Administrator

GPKLEG
Miami, USA
09.2024 - Current
  • Reset and Install software and operating systems for new employee laptops
  • Hardware/Software troubleshooting
  • System/Database monitoring
  • Creating tutorials for new employees for specific tasks
  • Provide training to employees to use software efficiently
  • Assist in presentations to optimize company safety and privacy

Internal Client Services

GPKLEG
Miami, USA
10.2023 - 09.2024
  • Data entry, managing client information, Excel training, preparing, and editing engagement letters
  • Monitored processing times for refunds issued by the IRS or other agencies
  • Organizing data throughout company system, and using DocuSign to send confidential information

Executive Assistant

The Law Office of Raphael A. Sanchez
Miami, USA
01.2021 - 01.2023
  • Point of contact among attorneys, clients, clinics, and insurance companies.
  • Opening claims, scheduling appointments, and meetings.
  • Answering phone calls, training new employees, and organizing medical information.

Education

Bachelor of Arts - Business Administration And Management

Miami Dade College
Miami, FL
12-2025

Cybersecurity Program - Cybersecurity

Google
Miami, FL
08.2024

Associates Degree - Business Administration

Miami Dade College
Miami, FL
01.2020

Skills

  • English and Spanish fluency
  • Computer hardware expertise
  • Network security tactics
  • Incident response skills
  • Team collaboration
  • Software installation
  • Adaptability under pressure
  • Employee training
  • Data management
  • Attention to detail

Websites

Certification

  • Foundations of Cybersecurity
  • Managing Security Risks
  • Networks and Network Security
  • Linux & SQL
  • Assets, threats
  • Vulnerabilities
  • Detection and Response
  • Python
  • Cybersecurity Specialization

Timeline

Helpdesk Administrator

GPKLEG
09.2024 - Current

Internal Client Services

GPKLEG
10.2023 - 09.2024

Executive Assistant

The Law Office of Raphael A. Sanchez
01.2021 - 01.2023

Bachelor of Arts - Business Administration And Management

Miami Dade College

Cybersecurity Program - Cybersecurity

Google

Associates Degree - Business Administration

Miami Dade College

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