Solutions specialist with a multi-disciplinary background in architecture and electrical engineering. Extensive experience in the MEP industry, focusing on client engagement through tailored training and support for Autodesk BIM products. Proven ability to enhance workflow and productivity through cross-functional collaboration.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior MEP Consultant
Graitec
Atlanta
01.2024 - Current
Facilitated workshops to deepen client understanding of technical solutions and increase adoption.
Analyzed client needs to recommend appropriate software tools.
Collaborated with clients to formulate action plans targeting specific challenges and objectives.
Managed client relationships to maintain satisfaction and engagement levels.
Created customized training materials to enhance software implementation success.
Collaborated with cross-functional teams to ensure project alignment.
Evaluated existing systems and processes against industry best practices to enhance efficiency.
Senior Technical Consultant
Applied Software
Atlanta
01.2015 - 01.2024
Conducted technical needs assessments for clients, identifying critical requirements and proposing tailored solutions.
Collaborated with clients to assess technical needs and provide tailored solutions.
Analyzed customer requirements and proposed technical solutions.
Facilitated workshops to educate clients on software features and functionalities.
Conducted client meetings to discuss project status and recommend new strategies.
Supported software implementation with client training and troubleshooting expertise.
Provided end-user support by troubleshooting technical problems reported by clients.
Developed training materials for end-users on new software systems and tools.
Mentored junior consultants in best practices for client engagement and support.
Coached team members on best practices for software development processes, enhancing team capabilities in version control, continuous integration, automated testing, and bug tracking tools.
Maintained up-to-date knowledge of industry trends related to enterprise software solutions.
Assisted with the migration of legacy applications from outdated platforms to more modern technologies.
Established and maintained strong client relationships through exceptional problem-solving and technical support.
Customized and integrated third-party applications to meet specific client needs.
Evaluated emerging technologies for potential application in solving client challenges.
Prepared and presented targeted technical proposals for clients, aligning solutions with their specific needs.
Building Solutions Specialist
D|C|CADD
Irving
01.2006 - 01.2015
Collaborated with clients to identify and implement software and hardware solutions that meet their specific needs.
Analyzed customer needs to recommend tailored solutions, resulting in improved user experience and product relevance.
Developed and maintained strong client relationships, enhancing satisfaction through proactive communication.
Conducted product demonstrations and training sessions for end-users.
Coordinated project timelines and deliverables with cross-functional teams.
Researched industry trends to stay current on emerging technologies.
Facilitated feedback sessions to improve product offerings and services.
CAD / Production Manager
LaMarr Womack & Associates Architects, LP
Corpus Christi
01.1999 - 01.2006
Managed daily production schedules to ensure project timelines were met.
Coordinated resources and materials for architectural projects to support timely completion.
Oversaw quality control procedures to maintain high standards in production.
Collaborated with design teams to align production with architectural specifications.
Monitored daily operations of the production team, providing guidance and support.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Developed training programs for staff on best practices in production management.
Coached and mentored employees to develop and enhance career skills.
Electrical Designer / Draftsman
Dabney Engineering
Houston
01.1997 - 01.1999
Utilized AutoCAD for creating detailed electrical drawings and schematics.
Created detailed drawings of electrical components, including wiring diagrams and panel layouts, to support project specifications.
Designed electrical systems for various engineering projects and specifications.
Collaborated with cross-functional teams to ensure design accuracy and compliance.
Updated drawings to reflect latest changes and corrections, ensuring accuracy in design documentation.
Identified and proposed improvements for efficiency in existing operations, enhancing overall project workflow.
Electrical Draftsman
GPM Engineering
Corpus Christi
01.1995 - 01.1997
Created detailed electrical schematics for commercial and industrial projects.
Utilized CAD software to produce accurate technical diagrams and layouts.
Utilized computer-aided drafting software to create precise plans and diagrams that supported project execution.
Collaborated with engineers to refine design specifications, enhancing project alignment with requirements.
Developed electrical drawings to support design requirements of projects.
Reviewed and updated drawings to ensure compliance with industry standards, maintaining project integrity.
Edited existing CAD drawings to ensure accuracy in line widths, fonts, dimensions and other details.
Assisted in coordinating project timelines and deliverables with team members.
Education
Diploma -
Foy H. Moody High School
Corpus Christi, TX
06-1992
Architectural / Drafting Technology -
Del Mar College
Corpus Christi, TX
Skills
BIM implementation oversight
Architecture and engineering experience
Authorized instructor for all AEC products
Technical consulting
Industry training
Client advisory
Stakeholder presentations
Certified Pre- / Post-sales Technical Specialist for AEC
Mentor MEP engineering firms and subcontractors
Client assessment
Solution development
Technological assessment
Software troubleshooting
User support
Problem resolution
Industry research
Cross-functional collaboration
Project leadership
Change management
Client engagement
Client relationships
Team mentorship
Training and development
Effective communication
Problem solving
Workshop facilitation
Subject matter expert
Client onboarding
System optimization
Languages
English
Languages
English
Professional
Certification
Autodesk Certified Instructor (ACI) Platinum
Autodesk Revit Architecture Implementation Expert
Autodesk Revit MEP Implementation Expert
Autodesk AEC Certification – Technical and Support