Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gabriel Herrera

East Chicago,IN

Summary

Dynamic package handler trainer with proven success at FedEx Ground, skilled in employee retention, training, warehouse navigation, and team collaboration. Known for fostering a safe, organized, and productive work environment while exceeding quality standards and mentoring new hires. Experienced in inventory management, equipment operation, and streamlining processes to boost efficiency. Positive, reliable, and committed to supporting team success through strong work ethic and attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler Trainer

Fed Ex Ground
09.2025 - Current
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
  • Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Loaded and unloaded items from production line.
  • Sorted and stacked finished items.
  • Loaded items onto conveyor belts and pallets.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Re-packaged damaged or incorrectly packaged items.
  • Operated shrink wrap, banding and other wrapping machines.
  • Sealed containers and packages with glue, tape or other materials.
  • Labeled containers, container tags or products.
  • Assembled boxes, cartons and containers to package items.

Package Handler

Fed Ex Ground
11.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Strapped items down over protective padding to secure throughout transportation.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Communicated with supervisors about delays or other issues with shipments.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Grocery Stocker

Strack N Van Til
10.2022 - 06.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted in inventory management, performing regular audits to ensure accurate stock levels.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.

Utility Clerk

Strack & Van Til LLC
10.2022 - 06.2023
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Assisted with onboarding of new employees.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.

Education

Certificate - Automotive Technicians Services

Ivy Tech Community College of Indiana
East Chicago, IN
10-2027

High School Diploma -

East Chicago Central High School
East Chicago, IN
06-2025

Skills

  • Warehouse navigation
  • Pallet jack operation
  • Loading and unloading
  • Order picking
  • Machine operation
  • Heavy lifting
  • Team collaboration
  • Package unloading

Certification

  • [Inbound Package Handler of the Month], [FedEx] - [April 2025]

Languages

English
Full Professional

Timeline

Package Handler Trainer

Fed Ex Ground
09.2025 - Current

Package Handler

Fed Ex Ground
11.2024 - Current

Grocery Stocker

Strack N Van Til
10.2022 - 06.2023

Utility Clerk

Strack & Van Til LLC
10.2022 - 06.2023

Certificate - Automotive Technicians Services

Ivy Tech Community College of Indiana

High School Diploma -

East Chicago Central High School

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