I am a hardworking employee when it comes to customer service, multitasking, and time management abilities, and I am devoted to giving every customer a positive experience.
Overview
1
1
year of professional experience
Work History
Boba Barista
Fruitealicious
Bentonville, AR
04.2023 - 12.2023
Memorized official and off-menu coffee and tea preparations.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Performed basic maintenance tasks such as wiping down surfaces, cleaning the various machines.
Suggested new flavors or combinations of flavors to customers based on their preferences.
Greeted and communicated with customers to take orders and gave recommendations based on their preferences.
Maintained calm demeanor and level head during rushes.
Operated cash register to process payments from customers.
Greeted customers and answered questions about menu items.
Sales Associate
Moosejaw
Bentonville, AR
10.2022 - 02.2023
Maintained up-to-date knowledge of store merchandise and policies.
Cleaned shelves, counters and tables to maintain organized store.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Helped customers find specific products, answered questions, and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered store and merchandise questions and led customers to wanted items.
Collected payments and provided accurate change.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.
Greeted customers to determine wants or needs.
Developed trusting relationships with customers by making personal connections.