Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Hillbrand

Bella Vista,AR

Summary

I am a hardworking employee when it comes to customer service, multitasking, and time management abilities, and I am devoted to giving every customer a positive experience.

Overview

1
1
year of professional experience

Work History

Boba Barista

Fruitealicious
Bentonville, AR
04.2023 - 12.2023
  • Memorized official and off-menu coffee and tea preparations.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Performed basic maintenance tasks such as wiping down surfaces, cleaning the various machines.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.
  • Greeted and communicated with customers to take orders and gave recommendations based on their preferences.
  • Maintained calm demeanor and level head during rushes.
  • Operated cash register to process payments from customers.
  • Greeted customers and answered questions about menu items.

Sales Associate

Moosejaw
Bentonville, AR
10.2022 - 02.2023
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Collected payments and provided accurate change.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Greeted customers to determine wants or needs.
  • Developed trusting relationships with customers by making personal connections.

Education

High School Diploma -

Thaden School
Bentonville, AR
05-2024

Skills

  • Beverage Preparation
  • Menu Memorization
  • Coffee Expertise
  • Retail Management
  • Positive and Professional

Timeline

Boba Barista

Fruitealicious
04.2023 - 12.2023

Sales Associate

Moosejaw
10.2022 - 02.2023

High School Diploma -

Thaden School
Gabriel Hillbrand