Gabriel Hingle
Summary
Proven to excel in customer engagement and sales, I leveraged expert product knowledge and strong communication skills at Lowe's Home Improvement to significantly boost sales revenue. By transforming challenges into positive outcomes and fostering teamwork, I consistently met ambitious targets, enhancing customer loyalty and driving business success. I have worked my way up from being a regular cashier to being a core component of the sales for the store as a whole.
Overview
4
4
years of professional experience
Work History
Flooring Sales Specialist
Lowe's Home Improvement
02.2022 - Current
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Boosted sales revenue by implementing effective marketing strategies and promoting various flooring options.
- Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
To-Go Server
Texas Roadhouse
02.2021 - 12.2021
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
- Trained new staff on to-go service best practices, raising team's performance standards.
Education
High School Diploma -
Thomas Jefferson Academy For Advanced Studies
Gretna, LA05-2021
Skills
- Expert product knowledge
- Administrative coordination
- In-store sales
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Honest and dependable
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
- Excellent communication
Timeline
Flooring Sales Specialist
Lowe's Home Improvement
02.2022 - Current
To-Go Server
Texas Roadhouse
02.2021 - 12.2021
High School Diploma -
Thomas Jefferson Academy For Advanced Studies
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