Gabriel Hooker
Peru,NY
Summary
Dynamic professional with a proven track record at the Quick and Clean Car Wash, excelling in customer service and strong communication. Demonstrated ability to enhance customer satisfaction and team success through effective coordination and a flexible work schedule. Skilled in both interpersonal interactions and operational efficiency, significantly contributing to employer and client satisfaction.
Overview
1
1
year of professional experience
Work History
Car Wash Attendant
Quick and Clean Car Wash- Joe Akey / Frank Akey
10.2024 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
River Raft Guide
Ausable Chasm
05.2024 - 11.2024
- Maximized guests'' enjoyment through strong interpersonal skills, creating a welcoming atmosphere on all trips.
- Demonstrated strong problem-solving abilities during unexpected situations while guiding groups downriver.
- Enhanced client retention rates through genuine enthusiasm and dedication to creating unforgettable memories for each guest.
- Increased company visibility by participating in community outreach events, promoting the benefits of river rafting to potential clients.
- Contributed to team success by effectively coordinating with fellow guides and support staff for seamless operations.
- Collaborated with management to implement best practices for river rafting tours, elevating service quality across all trips.
- Ensured smooth trip execution by maintaining clear communication with base camp, providing timely updates on group progress.
- Enhanced guest experience by providing comprehensive safety briefings and ensuring proper equipment usage.
Education
High School Diploma -
Peru High School/ Homeschool
Peru, NY06-2025
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
Timeline
Car Wash Attendant
Quick and Clean Car Wash- Joe Akey / Frank Akey
10.2024 - Current
River Raft Guide
Ausable Chasm
05.2024 - 11.2024
High School Diploma -
Peru High School/ Homeschool
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