Gabriel Jameson
Spokane,WA
Summary
Dynamic Service Technician with extensive mechanical expertise and military experience in the United States Air Force. Proven track record in quality assurance and customer service, effectively resolving conflicts and ensuring safety inspections. Recognized for training new technicians and enhancing operational efficiency, contributing to high customer satisfaction and team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician/Service Writer
Bruckner Truck and Equipment-Spokane Valley, WA
Spokane Valley, WA
09.2023 - Current
- Conducted thorough inspections of diesel systems to identify potential problems and prevent breakdowns
- Collaborated with team members to troubleshoot electrical systems in diesel vehicles, resolving issues efficiently
- Maintained accurate records of all repairs, including parts used, labor hours, and diagnostic findings
- Provided excellent customer service by explaining repair procedures clearly and addressing any concerns or questions
- Assisted in training new technicians on proper diagnosis techniques for common diesel engine issues
- Utilized computerized diagnostic equipment to accurately identify malfunctions in electronic control systems
- Effectively communicated with customers to understand their vehicle concerns and accurately documented them for the technicians
- Recommended necessary repairs and maintenance based on thorough inspections, ensuring customer safety and satisfaction
Diesel Repair Technician
T/A Truck Services-Spokane, WA
Spokane, WA
01.2023 - 06.2023
- Determined vehicle condition by conducting inspections and diagnostic tests.
- Maintained accurate records of labor performed on vehicles in order to provide an accurate invoice for customers.
- Assisted with training new employees on the company's procedures.
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
Debrief Section Supervisor
United States Air Force-Travis AFB, CA
Travis AFB, CA
12.2021 - 01.2023
- Debriefed aircrews and interpreted discrepancies to evaluate airworthiness and corrective maintenance recommendations
- Maintained facility records and delegated maintenance actions to other agencies
- Oversaw On-the-job training for new personnel, performed yearly evaluations and feedback with all personnel
- Developed Maintenance Documentation Training Course, trained new personnel on documentation procedures and accuracy
- Educated personnel on general duties, ensuring comprehensive understanding of regulations and policies
KC-10 Crew Chief
United States Air Force-Various Locations
07.2015 - 01.2023
- Performed aircraft maintenance on $85M airframes that provided strategic aerial refueling and airlift capabilities to the United States Armed Forces.
- Managed 5-man teams in support of 27 KC-10s valued at $2.3B; performed and supervised aircraft servicing, inspections and maintenance functions
- Led aircraft launch and recovery operations; removed, installed, and adjusted system/subsystem components
KC-10 Flying Crew Chief
United States Air Force-Various Locations
11.2019 - 12.2021
- Aircraft maintenance authority on deployed $85M aircraft, led 3-man maintenance teams in support of 26 KC-10As valued at $2.2B
- Performed and supervised servicing, inspections and maintenance functions on stateside and overseas missions
- Managed Unit deployment program, processed inbound and outbound personnel for entire KC-10 deployed Area of Responsibility
- Supervised and trained personnel on aircraft launch, recovery and ground handling operations
Dash 21 Support Specialist
United States Air Force-Various Locations
01.2017 - 11.2019
- Accomplished minor component refurbishment and electrical maintenance on aircraft “Increased Accommodation” kits
- Coordinated and performed KC-10 interior configuration changes and upload & download of mission support equipment
- Conducted medevac patient downloads partnered with 60th Medical Group for 27 assigned KC-10s
Education
Volvo Professional Technician -
Volvo Trucks
Spokane, WA07.2025
Mack Professional Technician -
Mack Trucks
Spokane, WA07.2025
Airman Leadership School
Travis AFB, CA, US06.2019
High School Diploma -
North Central High School
Spokane, WA, US06.2015
Skills
- Mechanical expertise
- Military experience
- Customer service
- Quality assurance
- Safety inspections
- Conflict resolution
Certification
- Volvo/ Mack Professional Technician Certification September 2024 to Present
- Driver's License
Timeline
Service Technician/Service Writer
Bruckner Truck and Equipment-Spokane Valley, WA
09.2023 - Current
Diesel Repair Technician
T/A Truck Services-Spokane, WA
01.2023 - 06.2023
Debrief Section Supervisor
United States Air Force-Travis AFB, CA
12.2021 - 01.2023
KC-10 Flying Crew Chief
United States Air Force-Various Locations
11.2019 - 12.2021
Dash 21 Support Specialist
United States Air Force-Various Locations
01.2017 - 11.2019
KC-10 Crew Chief
United States Air Force-Various Locations
07.2015 - 01.2023
Volvo Professional Technician -
Volvo Trucks
Mack Professional Technician -
Mack Trucks
Airman Leadership School
High School Diploma -
North Central High School
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