Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Jaramillo

Santa Fe,NM

Summary

Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating State needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Purchasing Agent/Chief Procurement Officer

State Of New Mexico Secretary Of States Office
08.2022 - Current
  • Office of The Secretary of State, Purchasing Agents buy vast array of farm products, durable and nondurable goods, and services for companies and institutions
  • Attempt to get best deal for their company— highest quality goods and services at lowest possible cost
  • Accomplish this by studying sales records and inventory levels of current stock, identifying foreign and domestic suppliers, and keeping abreast of changes affecting both supply of, and demand for, needed products and materials
  • Purchasing professionals consider price, quality, availability, reliability, and technical support when choosing suppliers and merchandise
  • To be effective, purchasing professionals must have working technical knowledge of goods or services to be purchased
  • This Position is responsible for:
  • Responsible for centralized procurement of goods and services for agency
  • Provides procurement training to staff
  • Specialized and/or technical contract management support services in preparation, negotiation, and/or review of professional and technical services and construction contracts
  • Reviews accounting reports, contracts, and agreements for compliance with state and federal regulations
  • Prepares, analyzes, and maintains budget and corresponding financial records related to procurement or contract services
  • Coordinates distribution of federal surplus property to state institutions
  • Coordinates purchasing activities with state and federal agencies and private vendors
  • Balance daily deposits with bank provided information
  • Preparing daily state deposit and checks to fiscal agent
  • Preparing travel reimbursements ISTE's and vouchers
  • Prepare accurate and complete purchase orders for supplies, materials, and raw goods
  • Processing accounts payables vouchers, maintaining records of payment vouchers and distribution of warrants generated from accounts payables vouchers in SHARE for Agency through Department of Finance and Administration (DFA)
  • Position is responsible for creating Purchase Orders in SHARE financial system, maintaining records, and tying vouchers to said purchase orders when processing payments
  • Processing monthly P-card report
  • Purchasing via P-card or Purchase order
  • Maintained complete documentation and records of all purchasing activities.

Financial Specialist

State of New Mexico Taxation and Revenue
01.2022 - 08.2022
  • Preparing daily state deposit and checks to fiscal agent
  • Preparing all paperwork for daily deposits to State Treasurer's office
  • Preparing all paperwork for daily deposit as required by Financial Services Bureau
  • Balance daily deposits with bank provided information
  • Reconcile, adjust, complete research necessary to confirm bank adjustments,
  • Knowledge of Reba system and electronic payments systems and procedures
  • Prepare, analyze and maintain daily, monthly and yearly financial records
  • Coordinate data processing activities as they relate to accounting system
  • Ability to research information and contribute solutions to problems
  • Accounting knowledge of bank deposit preparations
  • Establish verification and validations procedure and provide statistical reports to supervisor whenever required
  • Maintain logs to ensure accurate and timely reconciliation of batches and documents
  • Ensure that all job requirements meet established statutory requirements
  • Bookkeeping, Accounting & Audit- Advanced
  • Executed financial assurance audits and implemented new control points and metrics to support business changes.
  • Furnished requested financial data and reports to auditors, regulators and investors and prepared analysis to support risk management.
  • Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue
  • Developed queries and performed analysis to optimize business intelligence

Bookkeeper, Accounting & Audit Advanced

State of New Mexico Taxation and Revenue
03.2021 - 01.2022
  • Researching and voucher payments expediently to meet state statute for depositing monies by end of next business day
  • Examining returns to ensure all required schedules, documents and certificates are placed in proper order for document imaging
  • Reviewing Standard Operating Procedures for revisions and updates
  • Responsible for using statistical data and spreadsheets to contribute to metric reporting, outreach to taxpayers who submit payments and/or returns, but have not registered their business with department
  • Examining returns to ensure all required documents are placed in order for imaging
  • Reviewing standard operating procedures for revision and updates.
  • Maintained and processed invoices, deposits, and money logs.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.

Call Center Agent

Century Bank
03.2020 - 03.2021
  • Century Bank Call Center Agent answers, researches and resolves customer service questions, inquiries, requests and problems in accurate, efficient and timely manner
  • Provides high level of customer service in accordance with policies and guidelines
  • Must be able to analyze situations and determine appropriate solution and response
  • Researches and analyzes each situation thoroughly to ensure information to customer is accurate, complete and timely
  • Resolves routine problems such as audits and reconciliation on client/ merchant financial transactions, assists customer with accounting services such as quick books
  • Reconciled merchants statements for Visa, MasterCard, American Express and discover for merchant services department to satisfy customers and internal departments
  • Takes ownership of customer concerns and strives to be primary connection between customer and organization
  • Responds to customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Continually portrays and projects positive and professional image of Century bank
  • Consistently achieves established standards of position as set by management
  • Has thorough knowledge of Century Bank policy and procedure
  • Keeps currently informed of changes in policy, procedure and services in order to provide accurate information to customers
  • Promotes interest in Century products and services
  • Handles more difficult or complex calls such as online banking or critical products and services
  • Handles all Bill Pay, RDA and Online Banking enrollments maintenance
  • Pulling and maintaining bank records for merchant/ personal accounts/ Auditing financial transactions
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Senior Universal Banker

First National Bank of Santa Fe
02.2018 - 08.2019
  • Personal Bankers provide excellent experience for clients by engaging in sales and service activities at branch locations
  • Primary responsibilities of Personal Banker include opening new accounts, selling/cross-selling bank products and services while referring clients to other lines of business as appropriate
  • Answering questions and/or resolve technical problems by performing audits and reconciliation on client/ merchant financial transactions, assists customer with accounting services such as quick books
  • Reconciled merchant’s statements for Visa, MasterCard, American Express and
  • Discover
  • Assist clients in achieving their financial goals by determining types of accounts that will meet their current and future financial needs, and present tailored solutions that meet those needs
  • Take applications for and book loans, perform account and client profile maintenance and act as advocate for Banner Banks products and services
  • Establish and maintain on going relationships with clients, continuing to provide financial solutions that benefit client and help grow bank
  • Provides training and acts as mentor for new tellers
  • Processes financial transactions including check cashing, withdrawals, deposits, and loan payments
  • Maintain acceptable operational quality standards through compliance with policies, procedures, security requirements and government regulations
  • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Checked accounts for fraud and provided law enforcement with relevant details.
  • Balanced teller drawers and ATM cash.
  • Executed wire transfers, stop payments and account transfers.
  • Educated customers on online banking and mobile banking applications.
  • Trained new hires on customer service policies and procedures.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Received loan and utility payments, sending funds to correct destinations.
  • Assisted customers with banking needs and inquiries.
  • Calculated fees due, interest and change for customer transactions.
  • Generated monthly reports on customer activity and customer feedback.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Referred customers to other banking departments for specialized services.
  • Monitored and verified suspicious activity on customer accounts.
  • Cross-sold credit cards, loans and other bank products.
  • Processed applications for new accounts.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Wrote and distributed customer correspondence.

Banker I

First National Bank of Santa Fe
02.2018 - 03.2018
  • Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers
  • Promote and advise on bank's products and services
  • Check ordering
  • Reconciled end of day for merchant services for credit card (Visa, MasterCard, American Express,
  • Discover)
  • Balance inquiries
  • Statement research
  • Deposits, withdrawals and transfers
  • Loan payments, safe deposit payments
  • Balance drawer and vaults
  • Identify referral opportunities and make relevant referrals
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Assisted with training of new tellers on policies
  • Counted, verified and handled bank deposits and armored car transactions.
  • Assisted customers with banking needs and inquiries.

Parts Driver

NAPA Auto Parts, Flipper
01.2018 - 02.2018
  • Delivery driver position focused on customer service by maintaining high level of accuracy with on time deliveries
  • Responsibilities
  • Maintaining positive customers relationships
  • Safe and responsible driving practices
  • Ability to work well with others and independently
  • Excellent customer service skills
  • House
  • Planned routes to maximize efficiency.
  • Pulled parts from storage and prepared daily deliveries to verified locations.
  • Delivered marketing materials such as weekly sales flyers.
  • Received and submitted payments from customers.
  • Collected returned items from customer locations.
  • Checked parts computer for stock items and initiated special orders.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Operated and maintained tractor-trailer in compliance with state and federal regulations.
  • Pulled parts off store shelves to fill customer orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Worked with clients to develop safety practices for both parts delivery drivers and client receivers.
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.

Home Renovation

Self-employeed
02.2013 - 01.2018
  • Father, Brother and Myself are partners in purchasing run down houses and fixing them to high quality homes and selling or renting them out for profit
  • Replacing or installing drywall, insulation, plumbing, electrical, carpentry, flooring, painting
  • Also take care of budgeting, spending and purchasing materials
  • Research on houses and neighborhoods to invest in
  • Studying market for selling property
  • Also designing interior and exterior features of home, and making sure that every aspect of home complies with New Mexico building codes
  • Determines cost of operations by establishing standard costs; collecting operational data
  • Reconciled month end for merchant services for credit card (Visa, MasterCard, American Express,
  • Discover)
  • Utilization of QuickBooks and Excel for financial tracking and data entry
  • In Charge of creating and maintaining three separate accounts for business operations (such as reconciliation of bank records, auditing transactions etc.)
  • Establishing system of internal controls and system of financial reporting
  • Follow procedure to evaluate project results regarding schedule, costs, client relationships, quality, activities and other performance
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Communicated regularly with clients to discuss progress and address any concerns.
  • Inspected job site throughout renovation process to verify quality standards.
  • Managed project timelines and resources to complete projects on schedule and budget.
  • Managed multiple projects, enforcing adherence to building codes and regulations.
  • Tracked project costs and other financial metrics to maximize profitability.
  • Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.

Customer Service Associate

Lowe's
01.2013 - 12.2013
  • Responsible for handling all customer inquiries, sales, returns at Customer Service/Return Desk, operating cash register, processing customer payments, bagging customer goods, and processing customer returns
  • Greets and acknowledges all customers in friendly, professional manner and provides quick, responsive customer service
  • Responsible for all other duties as assigned
  • Provided assistance to clients
  • Audited Cash Drawers under dual control
  • Reconciled end of day for merchant services for credit card (Visa, MasterCard, American Express,
  • Discover)
  • Answered phone and assisted clients with changes
  • Assisted customers in person
  • Maintained up-to-date knowledge of customer accounts
  • Explained products and benefits
  • Inventoried stock
  • Operated cash drawer
  • Confirmed payments, refunds,
  • Resolved payment and order disputes
  • Provided excellent technical support
  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining quickest, most effective ways to answer client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with product or service
  • Working with team of CSRs and other departments to find appropriate solutions
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Shuttle Driver/Porter/ File Clerk

Lithia Dodge Chrysler
10.2010 - 06.2012
  • Shuttle drivers are responsible for safely transporting clients and providing superior service
  • Drivers must have good communication skills both oral and written to interact with fellow drivers, maintenance, operations team as well as public
  • Commitment, patience, maturity, and initiative are required qualities
  • Responsible for maintaining company's records
  • Codes, files, and retrieves records as needed and ensures system is well organized
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained physical and computer-based filing systems.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Examined, categorized, and sorted incoming documents.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.

Education

Some College (No Degree) - Solar Engineering

Santa Fe Community College
Santa Fe, NM

High School Diploma -

Santa Fe High School
Santa Fe, NM
2009

Skills

  • Customer service
  • Cash management
  • QuickBooks
  • Microsoft Excel
  • Contract Management
  • Calculating and determining accuracy of financial data
  • Procurement Operations
  • Purchase Order Reconciliation
  • Manage Contracts
  • Document Organization
  • Financial and Operational Reporting
  • Contract Amendments

Certification

Chief Procurement Officer

Timeline

Purchasing Agent/Chief Procurement Officer

State Of New Mexico Secretary Of States Office
08.2022 - Current

Financial Specialist

State of New Mexico Taxation and Revenue
01.2022 - 08.2022

Bookkeeper, Accounting & Audit Advanced

State of New Mexico Taxation and Revenue
03.2021 - 01.2022

Call Center Agent

Century Bank
03.2020 - 03.2021

Senior Universal Banker

First National Bank of Santa Fe
02.2018 - 08.2019

Banker I

First National Bank of Santa Fe
02.2018 - 03.2018

Parts Driver

NAPA Auto Parts, Flipper
01.2018 - 02.2018

Home Renovation

Self-employeed
02.2013 - 01.2018

Customer Service Associate

Lowe's
01.2013 - 12.2013

Shuttle Driver/Porter/ File Clerk

Lithia Dodge Chrysler
10.2010 - 06.2012

Some College (No Degree) - Solar Engineering

Santa Fe Community College

High School Diploma -

Santa Fe High School

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Gabriel Jaramillo