Gabriel Jolicoeur

• Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
• Pleasantly greeted customers and provided prompt and courteous service.
• Retrieved items for customers and verified prices.
• Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Operated cash register to accurately process and record customer payments.
• Collected shopping carts from parking lot and returned to stand to keep lot organized.
• Accurately assessed stock and placed orders for needed restocking.
• Rotated produce and reviewed stock to ensure freshness.
• Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Performed general housekeeping and cleaning tasks.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Consistently lifted materials weighing as much as 100 pounds.
• Completed cycle counts and monthly inventory.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

• Answered customers' questions, recommended items, and recorded order information.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Used cash registers and credit card machines to cash out customers.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Informed customers about daily and seasonal specials.
• Upsold appetizers, drinks and desserts to increase restaurant profits.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Trained new servers on restaurant policies and procedures.
• Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Provided exceptional customer service by assisting customers in selecting and purchasing cannabis products based on their preferences and needs

• Demonstrated extensive knowledge of different strains, product types, and consumption methods to educate customers on the effects and benefits of each option

• Maintained a clean and organized sales floor, ensuring that all products were properly labeled, stocked, and displayed for easy customer access

• Adhered to strict compliance regulations regarding age verification, product labeling, packaging requirements, and record-keeping procedures

• Effectively communicated with vendors to stay updated on new product releases, promotions, and industry trends to provide accurate information to customers

• Managed cash transactions accurately using point-of-sale (POS) systems while maintaining a high level of integrity in handling financial transactions

• Assisted in inventory management by conducting regular stock checks, monitoring expiration dates, and restocking shelves as needed

• Provided guidance on dosage recommendations for various cannabis products based on individual tolerance levels and desired effects

• Built strong relationships with repeat customers through personalized interactions to ensure customer loyalty and satisfaction

• Collaborated with team members to create visually appealing displays that showcased featured products or promotions effectively

• Educated customers about responsible cannabis use including potential risks associated with overconsumption or mixing substances

• Resolved customer complaints or concerns promptly by actively listening to their feedback and finding appropriate solutions within company policies

• Participated in ongoing training programs related to cannabis laws/regulations updates as well as new product knowledge sessions provided by suppliers/vendors

• Led product training sessions for sales team members to enhance their knowledge of cannabis products and improve selling techniques

• Analyzed market trends, competitor activities, and customer feedback to identify opportunities for product development and improvement

• Counted cash drawers and tills to ensure all cash handling was accurate

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• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty