Gabriel J. Salazar
Cybersecurity - Information System Security Manager (ISSM)
Velarde,NM
Summary
Knowledgeable Cybersecurity Specialist with background in providing exceptional customer service and supporting golf course operations. Known for successfully enhancing guest experiences through efficient coordination and attention to detail. Demonstrated expertise in time management and teamwork. To acquire a technical position in a respected organization that will allow me to expand my learning, knowledge, and skills. Secure a responsible learning opportunity while utilizing skills acquired through on the job training and education, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Outside Services
Towa Golf Resort
05.2023 - 08.2025
- Outside services required heavy lifting, restocking inventory, and maintaining a clean and welcoming environment for customers. The duties included washing carts, cleaning clubs, cleaning balls, inventory on both golf clubs and carts. Picking up and restocking trash around the property. Prepared range with golf balls and picked range daily of golf balls. Escort guests back to resort if requested. Close down shop, ensure all carts are returned and work area is clean for the next work day.
Computer Tech-Field Services
Los Alamos National Laboratory
05.2024 - 07.2024
- Worked closely with customers providing technical support in the field. We would travel into the field supporting Windows operating systems, troubleshooting machines. Some skills that have improves are communication skills, collaboration skills with team, troubleshooting skills for Windows, Mac, HP, and Linux operating systems, re-image and add network domain on operating systems, and customer service skills over the phone and in person. Worked with common system software such as Microsoft 365 items, Active Directory, and Host Master to keep track of machines on the network. Have also worked with many hardware components of computers.
Tech Desk
Los Alamos National Laboratory
05.2022 - 05.2024
- Worked at the tech desk, assisting customers with software issues on their work laptops. Close interactions with customers, which needs knowledge of the computer systems and good communicating skills. Occasional field runs, which means we went out into the field to help a customer with their computer machine, or even printers. Worked with many known name laptops, such as Windows, Apple, HP, and some Alienware machines. Worked with common software on each machine.
Busser
La Cocina Restaurant
05.2021 - 08.2021
- Worked as a busser, cleaning tables while assisting the main waitress/waiter. Close interaction with seated guests, supplying tableware, drink refills, etc. as needed. Team player with company staff including a strong work ethic.
Farming Assistant
Rancho Venado
05.2020 - 08.2021
- Assisted the main grower with planting, seeding, pruning, irrigating, harvesting crops, and packing and loading of fruit, vegetables, and flowers for shipment to local grocers. Applied fertilizer, herbicides, and pesticides to crops. Used farm equipment including farm tractors and farm implements while tending to the crops. Repaired irrigation equipment, fences, as well as worked on farm equipment including service maintenance and repair.
Education
BE - Information and Communication Technology
New Mexico State University
12.2025
High School - undefined
St. Michaels High School
05.2022
undefined
Northern New Mexico College
01.2022
Skills
- I am a critical thinker with good problem-solving skills
- Excellent Communication skills
- Skills in HTML, CSS & basic web design
- Excellent Teamwork Skills
- Excellent Customer Service Skills – In person & over the phone
- Troubleshooting MAC, Windows, Linux, and HP operating systems
- Skills multi-tasking and project control
- Knowledge in Ethical Hacking & Network Security
- Great Knowledge of Artificial Intelligence
- Knowledge of Penetration Testing
- Re-imaging and connecting machines to network domain
- Excellent hardware knowledge of desktop & laptop
- Great knowledge in Incident Response techniques
- Expert knowledge working with Windows & MAC Operating Systems
Strong teamwork
Initiative and Self-motivation
Technical aptitude
Professionalism and work ethic
Computer skills
Technical support
Accomplishments
- Collaborated with team of 4 members in the development of AI use in unclassified information.
- Achieved software installs through effectively helping with access to applications and security controls.
Certification
CompTIA Security +
Timeline
Computer Tech-Field Services
Los Alamos National Laboratory
05.2024 - 07.2024
Outside Services
Towa Golf Resort
05.2023 - 08.2025
Tech Desk
Los Alamos National Laboratory
05.2022 - 05.2024
Busser
La Cocina Restaurant
05.2021 - 08.2021
Farming Assistant
Rancho Venado
05.2020 - 08.2021
High School - undefined
St. Michaels High School
undefined
Northern New Mexico College
BE - Information and Communication Technology
New Mexico State University
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