Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Affiliations
Timeline
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Gabriel Lago

Miami,Florida

Summary

Highly motivated FIU student with a strong drive for success. Have demonstrated ability to communicate with customers and coworkers effectively. Quick learner with a solid foundation in computer-related inquiries, both physical and program-based.

Overview

1
1
year of professional experience
1
1
Certification

Work History

IT Technical Support Intern

RESIA
Miami , FL
06.2024 - 07.2024
  • Knowledge of computer parts; capability of repairing technology.
  • Organizational skills.
  • Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
  • Resolved internet connection problems for users both inside and outside of the office network.
  • Diagnosed and repaired computer systems, including laptops, desktops, tablets, printers, networks.

Translator / Creator of Template Forms

Document Services at Home, LLC
Miami, FL
06.2023 - 08.2023
  • Improved interpersonal skills through interacting with potential customers
  • Gained proficiency in Excel and PowerPoint software
  • Proofread translated documents for accuracy and completeness.
  • Assisted non-English speaking clients with communication issues.
  • Reviewed source documents prior to translation to ensure clarity and understanding of the content.

Education

High School Diploma -

CIE (Cambridge International Education)
Homestead
06-2024

Some College (No Degree) - Computer Engineer - Freshman

Florida International University
Miami, FL 33186

Skills

  • Server maintenance
  • Network support
  • Virus Removal
  • Technical Support
  • Data Recovery
  • Translation verification
  • Document Translation
  • FLUENT IN SPANISH / ENGLISH
  • Data Entry
  • Problem-Solving

Certification

  • RESIA Internship Certification, Miami, FL 33186, Summer 2024
  • Programming Computer Science Online Course, May 2024
  • Cyber Security Online Course, May 2024

Volunteer Experience

  • Miami Animal Rescue, July 2023 - Miami FL 33186
  • Actor's Playhouse Children's Theatre, June 2023 - Coral Gables, 33134
  • Ventana de los Cielos Foundation, February 2017 - Homestead, FL 33033

Affiliations

  • American Association of Venezuelan Engineers Club - FIU
  • Gym & Track
  • French beginner
  • Active on Social Media

Timeline

IT Technical Support Intern

RESIA
06.2024 - 07.2024

Translator / Creator of Template Forms

Document Services at Home, LLC
06.2023 - 08.2023

High School Diploma -

CIE (Cambridge International Education)

Some College (No Degree) - Computer Engineer - Freshman

Florida International University

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Gabriel Lago