Brittany L Silva
Waterbury,CT
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Front End Assistant
smiles of waterbury
Waterbury, CT
03.2021 - 02.2024
- Performed clerical duties, such as answering multiple phone lines, sending and receiving faxes.
- Explained insurance benefits and financial options to patients.
- Responsible for pouring, trimming, and polishing impression casts.
- Assisted with oral surgery, restorative procedures, and took x-rays.
Front Desk Receptionist
Gorgeous Smiles Dental
Southington, CT
06.2019 - 02.2021
- Prepared and maintained all instruments and equipment needed for surgical, dental procedures.
- Worked draining septic tanks, explained to customers the job that was done in detail.
- Worked chair side, assisting the doctor with routine implant placement and specialized procedures, including IV sedation.
- Gained experience in taking CT scans, fabricating temporary crowns, bone grafting, implants, sinus augmentation, surgical extraction, crown lengthening, and cosmetic procedures.
Education
Associate of Science - Medical Insurance Billing
Goodwin College
East Hartford, CT02-2025
Skills
- Able to perform all chair side procedures efficiently
- Working knowledge of maintaining strict compliance with all State and Federal regulations
- Data Entry
- Clerical Support
- Office Management
- Administrative Support
- Scheduling
- File Management
- Bookkeeping
- Meeting Preparation
- Supply Management
- Mail handling
- Verbal and written communication
- Schedule Management
- Multitasking and prioritization
- Positive and professional
- Organization skills
- Multi-line telephone skills
- Multi-Line Telephone Systems
- Greeting and Seating Clients
Timeline
Front End Assistant
smiles of waterbury
03.2021 - 02.2024
Front Desk Receptionist
Gorgeous Smiles Dental
06.2019 - 02.2021
Associate of Science - Medical Insurance Billing
Goodwin College
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