Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Leppla

Wilmington

Summary

Dynamic and dedicated professional with a strong work ethic and ticketing system experience, honed at Kroger. Proven ability to troubleshoot and rebuild computers, while demonstrating empathy and patience in customer interactions. Recognized for effectively managing diverse responsibilities and ensuring operational excellence in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Front End Service Desk Assistant

Kroger
04.2024 - 06.2025

Addressed customer concerns effectively.

Handled incoming calls and provided customer support.

Supported money order operations using computer systems.

Utilized computer and printer to generate new tags for items.

Provided assistance to manager in diverse responsibilities.

Lead Cook

Brausch Brewery
07.2023 - 03.2024

Ensured smooth daily opening and closing of the establishment.

Handled food preparation tasks effectively.

Managed cooking responsibilities seamlessly across shift.

Ensured all dishes were cleaned and organized after each shift.

Ensured store was thoroughly cleaned and properly closed.

Crew Member

Mcdonalds
05.2022 - 06.2023

Processed customer orders efficiently.

Handled food preparation and packaging duties.

Ensured all dishes were spotless.

Ensured dining area remained tidy and organized.

Executed food preparation tasks with precision.

Education

IT Network Security

Laurel Oaks Career Campus
Wilmington Ohio
05.2025

Skills

  • Strong work ethic
  • Ticketing system experience
  • Empathy and patience
  • Training and mentoring
  • Ability to tear down and rebuild personal computers and laptops
  • Ability to troubleshoot computers and laptops

Timeline

Front End Service Desk Assistant

Kroger
04.2024 - 06.2025

Lead Cook

Brausch Brewery
07.2023 - 03.2024

Crew Member

Mcdonalds
05.2022 - 06.2023

IT Network Security

Laurel Oaks Career Campus