GABRIEL LISBEY
BROOKLYN,UNITED STATES
Summary
Seeking an entry level position to leverage expertise in customer & client assistance.
Driven to increase productivity, customer satisfaction & overall company performance. Self-motivated worker offering strong communication, committed to reaching business goals. Works productively on teams as well as independently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bank Teller
Heritage Bank Belize
03.2023 - 02.2024
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Educated customers about different types of banking services available at the branch.
- Assisted customers with basic technical issues related to digital banking platforms.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
SALES CLERK
J.E.C.
Belize City
11.2022 - 02.2023
- Assist customers in selecting jewelry, achieving high satisfaction and repeat business
- Handle transactions efficiently, ensuring accurate billing and inventory management
- Resolve customer inquiries and complaints, enhancing overall store experience
- Maintain product displays, contributing to increased sales and visual appeal
- Drive sales and elevate customer experience through personalized jewelry recommendations
INVENTORY ASSOCIATE & MODEL
Phoenix Boutique
Belize City
10.2021 - 12.2022
- Inventory/ Storage organization for the 2021 grand opening of the Phoenix Boutique as well as Marketing and Modeling for
- Their 2021 Fashion show
- Prepared reports summarizing current inventory levels, orders received and shipped.
- Supported other departments by providing requested information about products or services.
- Developed processes for efficient tracking of materials throughout the supply chain process.
FRONT DESK ASSIST
Greenwich Dry Cleaners
Manhattan, NY
06.2022 - 10.2022
- Customer service agent at the front desk at a dry cleaning and laundry service company.
- Assisted customers with selecting products, answering questions, and making product recommendations.
- Operated cash register to process sales transactions accurately and efficiently.
- Verified identification and credit card information of guests prior to check-in.
- Assisted co-workers with tagging and bagging clothes.
PRODUCTION ASSISTANT
Sakizme Marketing Team
Belize City
04.2022 - 05.2022
- Assisted labor the 2023 Belkin Calendar production & Event.
- Assisted in Photo Booth & Lighting set up.
- Maintained communication between production staff and crew members.
- Facilitated the transport of equipment to set locations.
- Managed inventory of props, costumes, and other materials.
- Assisted in assembling stage sets and props onsite.
BARTENDER
J & J Referral Services Agency
Long Island, NY
11.2020 - 02.2021
- Serving Drinks, mixing juices, coffee & other beverages.
METER LAB CLERK
Belize Electricity Limited
Belize City
12.2020 - 12.2020
- Communicating with technicians and customers while entering, interpreting and organizing the company's data
- (SJC JC
- Student Internship)
CSA & TSA
RCC BPO
Belize City
07.2020 - 10.2020
- Filing paper documents and online data entry for residential satellite services
- On-call customer service and technical support.
- Assisted customers with selecting products, answering questions, and making product recommendations.
- Received payments by cash, check, credit cards, vouchers, or automatic debits.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
Education
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION - ECONOMICS
St. John's College Junior College
Belize City07.2020
DIPLOMA IN BUSINESS SCIENCE -
St. John's College highschool
Belize City07.2018
Skills
- Customer Needs Assessment
- Data inputting
- Cash counting
- Customer Relationship Management (CRM)
- [Software] Proficiency
- Regulatory Compliance
- Time management proficiency
- Stress Tolerance
- Account updating
- Team Collaboration
Hobbies and Interests
Music production
Volunteer Experience
Leader of The 2019 Encounter Retreat: Event Manager & Teamwork development leader, 2018-08-01, 2020-07-01, (SJC JC CAMPUS)
References
- Melissa, Espat, Director of Campus Ministry Club at SJC JC, melissaespat77@gmail.com, +501-610-3627
- Judy, Julien, Owner of J & J Referral Services, 908-686-8453
Timeline
Bank Teller
Heritage Bank Belize
03.2023 - 02.2024
SALES CLERK
J.E.C.
11.2022 - 02.2023
FRONT DESK ASSIST
Greenwich Dry Cleaners
06.2022 - 10.2022
PRODUCTION ASSISTANT
Sakizme Marketing Team
04.2022 - 05.2022
INVENTORY ASSOCIATE & MODEL
Phoenix Boutique
10.2021 - 12.2022
METER LAB CLERK
Belize Electricity Limited
12.2020 - 12.2020
BARTENDER
J & J Referral Services Agency
11.2020 - 02.2021
CSA & TSA
RCC BPO
07.2020 - 10.2020
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION - ECONOMICS
St. John's College Junior College
DIPLOMA IN BUSINESS SCIENCE -
St. John's College highschool
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