Gabriel Malave
Austin,TX
Summary
Industrial Relations professional with strong experience in administration, process management, and operational support within organizational environments. Skilled in Excel, Word, and computer systems, with excellent abilities in task organization, documentation management, basic data analysis, and internal coordination. Previous experience supervising teams and daily operations in the retail sector, contributing leadership, problem-solving, and organizational efficiency. Results-driven, with a strong focus on effective communication and continuous improvement.
Overview
6
6
years of professional experience
Work History
Sales Representative
AT&T
Austin, TX
08.2025 - Current
- Engaged customers to understand their needs and recommend appropriate services.
- Managed inventory levels to ensure availability of popular products for customers.
- Collaborated with team members to develop sales strategies and improve performance.
Store Manager
Metro by T-Mobile
Austin, Texas
12.2022 - 09.2025
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff to enhance customer service and resolve issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
General Supervisor
Centro Market Express C.A
Puerto Ordaz, Venezuela
12.2019 - 12.2021
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained new staff on company policies and customer service standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Education
Bachelor of Science - Relaciones Industriales
UNIVERSIDAD CATOLICA ANDRES BELLO
Ciudad Guayana07-2021
Skills
- Microsoft Office
- Microsoft teams
- Customer relationship management
- Inventory management
- Problem solving
- Analytical and critical thinking
- Team building
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Sales Representative
AT&T
08.2025 - Current
Store Manager
Metro by T-Mobile
12.2022 - 09.2025
General Supervisor
Centro Market Express C.A
12.2019 - 12.2021
Bachelor of Science - Relaciones Industriales
UNIVERSIDAD CATOLICA ANDRES BELLO