Gabriel Martinez
El Paso,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining workflow, demonstrated during my tenure at University Medical Center of El Paso. Skilled in complaint handling and maintaining attention to detail, I excel in fast-paced environments, achieving a high accuracy rate in tasks. My ability to balance multitasking with effective communication has consistently improved team efficiency and client relationships. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Environment Services
University Medical Center of El Paso
El Paso, TX
08.2023 - Current
- Removed safety hazards, soiled items, and trash from customer areas.
- Followed safety protocols while working, avoiding accidents and injuries.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Overnight Stocker
Walmart
Ellamore, WV
12.2022 - 08.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Sales Associate
Seven Eleven Stores
06.2022 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Truck Washer
Southwest Freight Lines
El Paso, TX
12.2021 - 04.2022
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Inspected vehicles and equipment for visible damage.
- Utilized high-pressure washers to clean vehicles and equipment.
- Assisted in training new employees on company policies, procedures, and best practices for truck washing operations.
- Maximized productivity by prioritizing tasks based on urgency and importance while maintaining attention to detail throughout the process.
Associate
Little Caesars Pizza
El Paso, TX
02.2021 - 06.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cook
Great American Steak House
El Paso, TX
12.2019 - 04.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School Diploma -
Horizon High School
El Paso, TX05.2020
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Customer Service
- Attention to Detail
- Listening Skills
- Excellent Communication
- Team Collaboration
- Multitasking and Organization
- Performance Goals
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Environment Services
University Medical Center of El Paso
08.2023 - Current
Overnight Stocker
Walmart
12.2022 - 08.2023
Sales Associate
Seven Eleven Stores
06.2022 - 12.2022
Truck Washer
Southwest Freight Lines
12.2021 - 04.2022
Associate
Little Caesars Pizza
02.2021 - 06.2021
Cook
Great American Steak House
12.2019 - 04.2020
High School Diploma -
Horizon High School