Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Martinez

East Windsor

Summary

Dynamic customer service professional with experience at Copart Auto Auctions, excelling in problem analysis and bilingual communication. Proven track record of enhancing client satisfaction and streamlining processes, ensuring efficient transactions and support. Committed to delivering exceptional service and fostering positive customer experiences in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Copart Auto Auctions
East Windsor
06.2024 - Current
  • Processed customer transactions efficiently and accurately in a fast-paced environment.
  • Managed customer accounts, updating information and resolving issues promptly.
  • Provided support to clients navigating the online bidding platform for vehicles.

Service Greeter

BMW
10.2023 - 03.2024
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
  • Streamlined service appointments by efficiently checking in customers and gathering relevant information.
  • Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
  • Managed waiting area, maintaining a clean and comfortable environment for customers during their visit.

Education

Master of Science - Global Business

Mercer County Community College
Trenton, NJ
09.2025

Skills

  • Customer Service
  • Problem Analysis
  • Customer service
  • Problem analysis
  • Bilingual writing
  • bilingual speaking

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Copart Auto Auctions
06.2024 - Current

Service Greeter

BMW
10.2023 - 03.2024

Master of Science - Global Business

Mercer County Community College

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