Gabriel Matos

Full time: 40-50hrs

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Upheld high standards of professionalism while representing company during interactions with customers, vendors, and other stakeholders.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
• Completed on-time deliveries by choosing best and most efficient routes.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on road.
• Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.

Full time: 40-50hrs

Prepared reports detailing findings of inspections, investigations, and tests.

• Ensured compliance with industry regulations through meticulous attention to detail during inspections.
• Upheld codes and regulations governing materials, processes, and procedures.
• Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
• Assisted in development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Completed daily orders with expert picking and packing of shipments.
• Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
• Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
• Improved team collaboration through effective communication and coordination with coworkers.
• Inspected items to identify discrepancies and damages and reported to supervisor.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Collaborated with team members to achieve daily goals and meet company objectives.
• Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
• Trained new employees on proper packing and labeling techniques and to apply best practices.
• Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
• Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

Full Time: 40-50hrs

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Demonstrated versatility by quickly adapting to various roles within food service environment as needed.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Streamlined food preparation processes for increased efficiency and reduced waste.
• Kept guest and work areas clean, organized, and sanitized per established standards.
• Reduced food waste by implementing proper inventory tracking and storage practices.
• Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
• Enhanced customer satisfaction by efficiently managing food service operations and maintaining clean environments.
• Established and managed team schedules and shift assignments.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Tracked food production levels, meal counts, and supply costs.
• Created inviting atmospheres by overseeing dining area layout changes or adjustments based on guest feedback or specific event requirements.
• Successfully kept within budgetary constraints while maintaining high-quality ingredients and presentation through strategic procurement practices.
• Oversaw training of more than 20 team members.
• Formulated and implemented marketing strategies to increase sales and customer loyalty.

Part Time: 30-40hrs

• Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
• Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
• Consistently met or exceeded daily sales targets, driving revenue growth .
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Controlled line and crowd with quick, efficient service.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Assisted customers with returns, refunds and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Provided backup support for other departments when needed, showcasing versatility within retail environment.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Identified and resolved discrepancies and errors in customer accounts.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.