Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

Gabriel Medel

Del Valle

Summary

Dedicated, with a strong background in quality inspection and auto glass installation. Known for effective communication and problem-solving skills, consistently ensuring adherence to safety protocols.

Overview

15
15
years of professional experience

Work History

Auto Glass Technician Installer

Safelite Auto Glass
Austin
07.2024 - 08.2025
  • Replaced damaged windshields using industry-standard tools and techniques.
  • Installed auto glass according to manufacturer specifications and safety protocols.
  • Utilized mobile service equipment for on-site repairs at customer locations.
  • Educated customers on maintenance of new glass installations to promote longevity.
  • Resolved installation issues promptly, ensuring high-quality service and customer satisfaction.

Quality Control /Quality Assurance Inspector

Tito's Handmade Vodka
Austin
02.2023 - 01.2025
  • Conducted thorough inspections of products to verify compliance with quality standards.
  • Collaborated with production teams to swiftly resolve quality issues.
  • Participated in team meetings to strategize on quality improvements.
  • Performed detailed visual inspections to uphold product quality.
  • Maintained comprehensive records of test results and corrective actions taken when required.

Customer Service/Facilitator

Educational Insight
Austin
04.2016 - 02.2024
  • Established activity stations for rope course experiences prior to workshops.
  • Facilitated engaging sessions for elementary, middle, and high school groups.
  • Directed participants through activities with clear instructions.
  • Organized groups for dynamic challenges on rope course.
  • Monitored youth to ensure safety and compliance during activities.
  • Managed customer inquiries via phone, email, and chat platforms efficiently.

Customer Service/Moving Crew

Ace Moving
Kyle
03.2023 - 01.2024
  • Executed safe transportation of goods to customer-specified locations.
  • Packed household items and furniture adhering to safety protocols.
  • Cataloged each box and piece of furniture at departure point.
  • Recorded inventory details on forms post-move completion.
  • Completed customer check-off sheets to confirm all items accounted for.

Warehouse Material Handler

Kendra Scott
Austin
07.2017 - 10.2017
  • Hand Assembly
  • Pulled order
  • Package orders
  • Provide customer service as needed.
  • Followed safety procedures

Driver

Tiff Treats
Austin
10.2015 - 03.2016
  • Delivered exceptional customer service to internal and external clients.
  • Resolved issues stemming from customer complaints promptly.
  • Managed stocking and ordering of necessary inventory items.
  • Operated as cashier, handling daily deposits accurately.
  • Coordinated delivery drivers throughout Austin, Texas for efficient operations.
  • Closed and maintained cleanliness of shop to ensure welcoming environment.

Customer Service

Educational Insight
Austin
01.2011 - 03.2016
  • Facilitated a series of rope course activity stations for elementary, middle, and high school students.
  • Provided clear directions for each station's activities to ensure understanding.
  • Monitored youth during activities to maintain safety and engagement.
  • Processed outcomes at each activity station through open discussions and feedback sessions.
  • Set up each station efficiently prior to workshops to maximize time management.

Mailroom/Customer Service

Goodwill
Austin
09.2014 - 05.2015
  • Coordinated automated and manual processes for finishing and mailing client documents.
  • Operated and maintained mail inserter equipment to ensure optimal performance.
  • Managed high-risk mailing operations daily, ensuring confidentiality of all documents.
  • Oversaw postal service center operations, including envelope printers and scales.
  • Processed undeliverable mail efficiently to minimize disruptions.
  • Collaborated with service department to promptly resolve equipment issues.
  • Ensured daily service requirements met to fulfill client commitments.

Facilitator

LifeChangers
Austin
01.2012 - 12.2012
  • Facilitated small group activities to enhance leadership skills among participants.
  • Assisted in team building through engaging group activities and ice breakers.
  • Provided clear directions for each game or activity to ensure smooth execution.
  • Obtained necessary materials for each game prior to sessions for optimal preparation.

Education

Auto Glass Repair And Installation

Safelite
Austin, TX
07-2024

Mixology Certification - Austin, Texas

Texas Bartending School of Austin
Austin, Texas
12.2015

High School Diploma - Austin, Texas

MASTER’S LEARNING INSTITUTE
Austin, Texas
12.2014

Skills

  • Microsoft Office Suite
  • PC and internet proficiency
  • Effective communication
  • Customer relationship management
  • Problem solving and adaptability
  • Quality assurance
  • On-site repairs and installations

Training

  • Leadership and Problem Solving/Conflict Resolution Training, Austin, Texas
  • Rope Course Facilitation Training, Austin, Texas
  • CPR Certification, Austin, Texas

References

Available upon Request

Timeline

Auto Glass Technician Installer

Safelite Auto Glass
07.2024 - 08.2025

Customer Service/Moving Crew

Ace Moving
03.2023 - 01.2024

Quality Control /Quality Assurance Inspector

Tito's Handmade Vodka
02.2023 - 01.2025

Warehouse Material Handler

Kendra Scott
07.2017 - 10.2017

Customer Service/Facilitator

Educational Insight
04.2016 - 02.2024

Driver

Tiff Treats
10.2015 - 03.2016

Mailroom/Customer Service

Goodwill
09.2014 - 05.2015

Facilitator

LifeChangers
01.2012 - 12.2012

Customer Service

Educational Insight
01.2011 - 03.2016

Auto Glass Repair And Installation

Safelite

Mixology Certification - Austin, Texas

Texas Bartending School of Austin

High School Diploma - Austin, Texas

MASTER’S LEARNING INSTITUTE

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