
Experienced CNA with 5+ years in long term care and rehabilitation. Skilled in patient care, vital signs, medical documentation, infection control, and supporting high acuity patients in fast paced healthcare environments. Strong communication, teamwork, and customer service skills with a compassionate and professional approach to patient support.
• Obtained and documented vital signs, behaviors, intake/output, and changes in patient condition
• Supported nurses and healthcare staff with patient care and treatment plans in a fast paced- environment
• Provided care for rehabilitation, long term- care, memory care, and high acuity patients
• Maintained HIPAA compliance, infection control standards, and resident safety procedures
• Responded promptly to patient needs, behavioral situations, and medical emergencies
• Built strong relationships with patients, families, nurses, and interdisciplinary healthcare teams
• Experienced using PointClickCare electronic charting system and medical documentation
• Recognized as Employee of the Month three times for patient care, teamwork, and reliability
• Assisted clients with product recommendations, scheduling, and personalized support
• Managed opening and closing responsibilities including cash handling and store security
• Supported daily operations, inventory management, and team coordination
• Resolved customer concerns professionally while maintaining a positive experience
• Trained and assisted new team members with company procedures and customer interactions
• Maintained organized work areas and followed company safety and operational standards