Gabriel Meneses
Valley Stream,NY
Summary
At Prime Appearance, I spearheaded operations, enhancing communication and slashing missed deadlines. My strategic planning boosted profitability and compliance, while my expertise in logistics management and team leadership propelled operational efficiency. Achievements include developing key staff training programs and optimizing inventory, demonstrating a commitment to excellence and a results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager of Operations
Prime Appearance
09.2023 - 08.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
- Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Manager
Jetfast Cleaning Services
09.2007 - 09.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts - Arts
School Superior of Arts
Medellin Colombia 05.1990
High School Diploma -
Claretiano
Bogota Colombia 12.1986
Skills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Operational Efficiency
- Management
- Maintaining Compliance
- Maintenance Planning
- Client Relations
- Customer Relationship Management
- Invoice Processing
- Client Relationships
- Staff Training
- FLUENT IN Spanish
- Workforce Management
- Incidents management
- Expense Reports
Certification
Scissor lift operator, floor cleaning equipment
- OSHA Certified
- First Aid Certification
Timeline
Manager of Operations
Prime Appearance
09.2023 - 08.2024
Manager
Jetfast Cleaning Services
09.2007 - 09.2023
Associate of Arts - Arts
School Superior of Arts
High School Diploma -
Claretiano
Scissor lift operator, floor cleaning equipment
- OSHA Certified
- First Aid Certification
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