Gabriel Mercado Ortiz
Lake Station,IN
Summary
Results-driven professional with extensive experience in packaging and assembly line operations. Proven expertise in equipment maintenance and inventory management, leading to improved operational efficiency. Strong background in customer service, contributing to enhanced safety standards and streamlined processes.
Overview
20
20
years of professional experience
Work History
Packing Operator
MSI Express- Nexus Employment
Portage, Indiana
05.2025 - Current
- Ensured products were securely packed for shipment and storage.
- Monitored packaging processes to maintain quality control measures.
- Collaborated with team members to streamline packing operations.
- Conducted regular maintenance on packing equipment to ensure functionality.
- Provided assistance to colleagues whenever needed.
- Wrapped protective material around each product and packed items into cartons.
Assembly Line Production Worker
Commercial Vehicle Group
Michigan City, Indiana
05.2024 - 05.2025
- Operated machinery to assemble components for commercial vehicles.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to meet production schedules.
- Inspected parts for quality assurance before assembly.
- Packaged finished products for shipping and distribution.
- Maintained cleanliness of work area and tools during shifts.
- Utilized computers for tracking inventory levels and updating databases with relevant information.
- Recognized defective material and reported issues to management.
- Built and packaged products to comply with multiple work orders and deadlines.
Machine Operator
Hearthside Foods Solutions
Michigan City, Indiana
05.2023 - 04.2024
- Operated machinery to ensure smooth production processes.
- Monitored equipment performance and conducted routine maintenance tasks.
- Collaborated with team members to optimize workflow efficiency.
- Followed standard operating procedures for machine operation and safety.
- Troubleshot minor equipment issues to minimize downtime during shifts.
- Documented production data and maintained accurate logs for reporting purposes.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Comply with company policies regarding quality control procedures.
- Inspect finished workpieces to ensure conformance with specifications.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
Grocery Bagger/Grocery Stocker
Econo Rial
Canovanas, Puerto Rico
02.2007 - 04.2023
- Packed customer groceries efficiently and accurately for safe transport.
- Maintained a clean and organized work area to ensure safety standards.
- Retrieved carts from returns and parking lot.
- Cleaned up spills, collected trash and swept and mopped floors.
- Assisted in preparing and packaging meat products for display.
- Provided excellent customer service by answering questions about products.
- Restocked shelves with new merchandise as needed throughout the day.
- Cleaned cutting boards, knives, slicers, scales and other equipment used in the Meat Department.
Plumber's Assistant
Best Plumbing
Rio Grande, Puerto Rico
09.2006 - 02.2007
- Assisted plumbers in installing and repairing pipes and fixtures.
- Maintained tools and equipment for plumbing tasks.
- Helped with diagnosing plumbing issues in residential settings.
- Supported team by securing work areas before projects began.
- Assisted in the maintenance of water heaters and drainage systems.
- Prepared materials and tools needed for daily plumbing tasks.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
Supplier Support Associate
Tomtex Paper
Rio Grande, Puerto Rico
06.2005 - 08.2006
- Facilitated timely product delivery by coordinating shipping schedules with suppliers.
- Resolved supplier issues through effective communication with internal teams.
- Assisted suppliers with inquiries regarding order status and product availability.
Education
High School Diploma -
IBC Institute
Puerto Rico (USA)07-2015
Skills
- Quality control
- Equipment maintenance
- Packaging techniques
- Inventory management
- Safety protocol adherence
- Production scheduling
- Customer service
- Machine operation
- Multitasking capacity
- Continuous improvement
- Coordination skills
- Problem-solving abilities
- Palletizing
Languages
Spanish
Native/ Bilingual
Timeline
Packing Operator
MSI Express- Nexus Employment
05.2025 - Current
Assembly Line Production Worker
Commercial Vehicle Group
05.2024 - 05.2025
Machine Operator
Hearthside Foods Solutions
05.2023 - 04.2024
Grocery Bagger/Grocery Stocker
Econo Rial
02.2007 - 04.2023
Plumber's Assistant
Best Plumbing
09.2006 - 02.2007
Supplier Support Associate
Tomtex Paper
06.2005 - 08.2006
High School Diploma -
IBC Institute