Gabriel Merryfield
Concord,CA
Summary
Results-oriented Coffee Industry Professional with over 9 years of experience in roles including Barista, Supervisor, Trainer, Educator, and Consultant. Developed expertise at core and reserve levels within Starbucks and enhanced operations for small businesses through consulting. Currently elevating a family-owned ice cream and soda shop, focused on delivering outstanding dessert experiences and fostering a culture of quality and innovation.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Consultant
Self employed
2023.07 - Current
- Facilitated the opening of 'The Kreamery and Ice Cream Shoppe' by developing training materials and training the opening team, in addition to establishing relationships with their roaster.
- Conducted periodic refresher courses for the Kreamery Shoppe to maintain consistency in service standards.
- Advised clients on operational strategy, aligning recommendations with business goals and service priorities.
- Assessed workflows to identify inefficiencies and propose practical process improvements.
Referee
Elite Reffing
2017.08 - Current
- Monitored and enforced soccer rules consistently to sustain fair, safe competition.
- Observed player behavior and rendered disciplinary decisions when necessary.
- Communicated clearly with coaches, players, and officiating partners during matches.
- Managed game flow, stoppages, and restarts with steady judgment.
- Coordinated with fellow referees to ensure consistent officiating standards.
- Adapted quickly to fast-paced play and changing game conditions.
Instructor
Seattle Barista Academy
2024.08 - 2025.10
- Conducted “Espresso Mechanics” and “Milk Steaming” classes, communicating SCA standards to groups of 6, with some participants later starting their own cafes.
- Created a clean, welcoming environment that fostered effective learning of barista and management skills.
- Delivered hands-on instruction for brewing methods, grinder calibration, and drink preparation.
- Assessed student performance and provided clear coaching to improve technique and confidence.
Operations Lead
Siren Retail
2021.05 - 2025.08
- Lead teams of up to 13 partners at a time to produce daily service and consistently surpass business goals
- Lead 8 hr onboarding/training days for 1-5 individuals several of which went on to promote further into the company
- Aided in devising new floor layout and training material for serving and sales practices.
- Communicated, shared, and continuously developed coffee knowledge with both customers and partners, peers and superiors alike
- Conducted customer groups of up to 20 in coffee experiences, providing entertainment and education on coffee.
- Led daily store operations, aligning staffing, inventory flow, and task priorities for consistent execution.
Education
High School Diploma -
De LA Salle High School
Walnut Creek, CA2016-05
Bachelor of Science - Nutrition Sciences
Arizona State University
Tempe, AZ2027-05
Skills
- Operations analysis
- Interpersonal relationship building
- Proficient with Excel/ sheets
- Subject matter expert
- Team leadership & development
- Employee management
- Training development
- Client management
- Exceptional customer service rep Training
- Public speaking
- Customer Experience Training
- Team leadership
Certification
- Starbucks Coffee Master
- Mast Liscence
Personal Information
Title: Coffee Subject Matter Expert
Languages
American Sign Language
Limited Working
Spanish
Elementary
Timeline
Instructor
Seattle Barista Academy
2024.08 - 2025.10
Consultant
Self employed
2023.07 - Current
Operations Lead
Siren Retail
2021.05 - 2025.08
Referee
Elite Reffing
2017.08 - Current
High School Diploma -
De LA Salle High School
Bachelor of Science - Nutrition Sciences
Arizona State University