Detail-oriented and reliable professional with strong organizational and customer service skills. Eager to learn and grow while supporting daily office operations, managing communications, and assisting team members.
Overview
7
7
years of professional experience
Work History
Wellness Coordinator
Marquis Association Management - One Thousand Museum
10.2023 - Current
Performed clerical duties by compiling, sorting and filing daily transaction receipts.
Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels, and refilling spa water.
Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Managed front desk by answering phones, scheduling appointments, and greeting guests.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Spa Coordinator
Four Seasons Hotel - Surfside
09.2025 - 12.2025
Monitored access of guests and escorted to treatment areas.
Answered questions about spa, treatments offered and spa's amenities.
Maximized efficiency through time management and staff supervision to boost productivity.
Handled payments and processed credit card transactions.
Responded to customer requests for products, services, and company information.
Cashier
Milam's Market
07.2023 - 10.2023
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Fitness Attendant
NFC Amenity - Grovenor House
07.2023 - 10.2023
Broadcasted information about events, gym classes and community offerings.
Kept fitness areas, machines, and spaces clean and orderly for customers.
Assisted residents with questions or referred to appropriate area.
Kept track of inventory and worked with supply vendors to facilitate well-stocked office.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Pool Attendant
NFC Amenity - Vizcayne Luxury Condo
01.2023 - 07.2023
Observed residents to detect safety concerns and prevent ongoing violations.
Checked side duty list for opening and closing procedures.
Moved umbrellas and lounge chairs at residents of guests.
Tested and maintained water quality with periodic sampling.
Collected and replenished pool towels while monitoring inventory to minimize loss.
Server
Friend's Market & Bistro
11.2021 - 01.2023
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bussed and reset tables to keep dining room and work areas clean.
Warehouse Assistant Supervisor
El Morro Casa De Representacion
02.2019 - 09.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Collaborated with other departments to optimize warehouse operations and keep production high.
Loaded and unloaded delivery trucks promptly for further distribution.
Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL
04-2027
No Degree - English-as-a-Second-Language Education
Miami Dade College
Miami, FL
06-2024
High School Diploma -
Colegio Maria Auxiliadora
Lecheria, Venezuela
07-2017
Skills
Strong Customer Service
Team Collaboration
Computer Skills
Data & Record Entry
Scheduling & Calendar Management
Email & Phone Communication
Attention to Detail & Problem Solving
Time Management & Multitasking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Spa Coordinator
Four Seasons Hotel - Surfside
09.2025 - 12.2025
Wellness Coordinator
Marquis Association Management - One Thousand Museum
10.2023 - Current
Cashier
Milam's Market
07.2023 - 10.2023
Fitness Attendant
NFC Amenity - Grovenor House
07.2023 - 10.2023
Pool Attendant
NFC Amenity - Vizcayne Luxury Condo
01.2023 - 07.2023
Server
Friend's Market & Bistro
11.2021 - 01.2023
Warehouse Assistant Supervisor
El Morro Casa De Representacion
02.2019 - 09.2021
Associate of Arts - Business Administration
Miami Dade College
No Degree - English-as-a-Second-Language Education