Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Morris

Big Spring

Summary

Dynamic Shift Leader with a proven track record at Golden Chick, excelling in team supervision and problem-solving. Recognized for enhancing customer satisfaction through effective issue resolution and training initiatives. Skilled in cash handling and enforcing safety protocols, fostering a collaborative environment that drives productivity and operational efficiency.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Leader

Golden Chick
06.2025 - Current
  • Supervised team operations to ensure adherence to safety protocols and efficient workflow.
  • Trained new employees on equipment usage and customer service best practices.
  • Monitored inventory levels, ensuring timely restocking of supplies as needed.
  • Assisted in scheduling shifts to optimize coverage during peak hours.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
  • Conducted daily inspections of work areas to maintain cleanliness and organization.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Implemented energy-saving measures, reducing utility expenses and contributing to environmental sustainability.
  • Implemented system for tracking employee performance, identifying areas for improvement.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.

Team Member

Golden Chick
09.2024 - Current
  • Assisted team in maintaining cleanliness and organization of workspace.
  • Learned safety protocols to ensure compliance with health regulations.
  • Supported inventory management through accurate stocking and labeling of products.
  • Collaborated with colleagues to improve daily workflow efficiency.
  • Adapted quickly to new tasks, demonstrating flexibility in fast-paced environments.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Education

Homeschooled
Big Spring, TX

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Team collaboration and leadership
  • Team supervision
  • Safety processes and procedures
  • Assigning work
  • Shift paperwork completion
  • Issue resolution
  • Rules enforcement

Certification

  • Drivers License

Timeline

Shift Leader

Golden Chick
06.2025 - Current

Team Member

Golden Chick
09.2024 - Current

Homeschooled

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