Gabriel Morrison
West Liberty,KY
Summary
Certified in Medical Office Administration with strong customer service skills. Known for delivering exceptional service, building positive relationships and dedicated to ensuring a positive patient experience.
Overview
12
12
years of professional experience
Work History
Volunteer
Eastern Kentucky K9
09.2024 - Current
- Represented organization positively and professionally while providing community with much-needed services.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Volunteer
Morgan County Schools
08.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
Childcare Provider
Self Employed Services
12.2024 - 09.2025
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Camp Host
Vista Recreation
06.2023 - 08.2023
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Managed 100's of campers checking in for reservations or just visiting the campground.
Sales Representative
Concentrix
06.2020 - 12.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Managed approximately 30 incoming calls per day from customers.
Laborer
Integrity Staffing Solutions
10.2015 - 01.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on employer needs, contributing to overall productivity levels.
Customer Service Representative
General Dynamics Information Technology
10.2014 - 02.2015
- Managed high-stress situations effectively, maintaining professionalism and empathy under pressure.
- Handled escalated calls efficiently, finding satisfactory resolutions for customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded expectations consistently, earning recognition from customers as a caring, knowledgeable employee.
Customer Service Representative
Tri-county Cineplex
05.2014 - 09.2014
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Caregiver
Owsley County Headstart
08.2013 - 05.2014
- Ensured child safety through diligent supervision and adherence to established protocols.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Logged information regarding naps, feedings, and any medications administered.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
Certificate - MEDICAL OFFICE ADMINISTRATION
MARTINSBURG COLLEGE
Martinsburg, WV10.2017
No Degree - General Studies
HAZARD COMMUNITY TECHNICAL COLLEGE
Jackson, KY06.2014
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Administrative tasks
- Recordkeeping and confidentiality
- Attention to detail
- Customer Service
Timeline
Childcare Provider
Self Employed Services
12.2024 - 09.2025
Volunteer
Eastern Kentucky K9
09.2024 - Current
Volunteer
Morgan County Schools
08.2024 - Current
Camp Host
Vista Recreation
06.2023 - 08.2023
Sales Representative
Concentrix
06.2020 - 12.2020
Laborer
Integrity Staffing Solutions
10.2015 - 01.2016
Customer Service Representative
General Dynamics Information Technology
10.2014 - 02.2015
Customer Service Representative
Tri-county Cineplex
05.2014 - 09.2014
Caregiver
Owsley County Headstart
08.2013 - 05.2014
Certificate - MEDICAL OFFICE ADMINISTRATION
MARTINSBURG COLLEGE
No Degree - General Studies
HAZARD COMMUNITY TECHNICAL COLLEGE
Similar Profiles
Daniel BoswellDaniel Boswell
Intramural Sports Official at Eastern Kentucky UniversityIntramural Sports Official at Eastern Kentucky University
Wendi JordanWendi Jordan
Certified Flight Instructor-Instrument at Eastern Kentucky UniversityCertified Flight Instructor-Instrument at Eastern Kentucky University
Haley CaldwellHaley Caldwell
Receptionist at Primary Care Centers of Eastern KentuckyReceptionist at Primary Care Centers of Eastern Kentucky
Walter Jason HoskinsWalter Jason Hoskins
Owner at New Again HousesOwner at New Again Houses
Michael WagonerMichael Wagoner
Lawn Services & Pressure Washing at Self EmployedLawn Services & Pressure Washing at Self Employed