Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriel Mueller

Holland,OH

Summary

Accomplished collision center manager with a proven track record focused on optimizing repair processes, reducing cycle times, and maximizing profitability while maintaining top-quality standards. Skilled in insurance negotiations, KPI management, and cost control. Proficient in leveraging modern technology for workflow efficiency and data-driven decision-making. Adept at leading teams, enhancing operations, and fostering a customer-focused environment.

Overview

10
10
years of professional experience

Work History

Collision Center Manager

General Truck Sales
03.2025 - Current
  • Oversee daily shop operations, ensuring efficient workflow, timely repairs, and adherence to quality and safety standards.
  • Travel to customer locations to develop and maintain strong business relationships, secure repair work, and promote company services.
  • Manage payroll processes, ensuring accurate timekeeping and compliance with company policies.
  • Monitor profitability and lead employee performance management, including coaching, scheduling, and accountability.
  • Create and foster a positive culture and environment within the body shop
  • Read and interpret financial statements, including KPI management.


Collision Center Manager

Rouen Chrysler Dodge Jeep Ram
04.2024 - 03.2025
  • Improve cycle times while maintaining focus on quality repair work
  • Proficient in analyzing financial statements with emphasis on tracking, managing & improving key performance indicators (KPI's)
  • Produced the record-setting month of revenue in the Collision Center's decade long history
  • Maximize profits through strategic parts pricing, shop rates, materials management & insurance negotiations.
  • Develop & foster high performing team of body technicians, painters & administrative staff with emphasis on professional and inviting work environment.
  • Proficient with technology, A.I. & industry software to enhance performance

Professional Sales Consultant

Rouen Chrysler Dodge Jeep Ram
11.2015 - 04.2024
  • Manage complex sales processes and customer inquiries, balancing multiple tasks efficiently.
  • Coordinate with service, parts, sales, and body shop departments to ensure operational efficiency.
  • Expert in negotiating deals and managing diverse range of customer interactions.
  • Promote products and services using upselling and other sales strategies.
  • Develop, maintain and utilize diverse client base.
  • Achieve or exceed company-defined sales quotas.

Education

Associate of Applied Science - Business Management

Strayer University
2303 Dulles Station Blvd. Herndon, VA 20171
12.2024

High School Diploma -

Springfield High School
1470 S. McCord Rd. Holland, Ohio 43528
06-2010

Skills

  • Leadership and Team Management
  • Advanced Sales and Negotiation Techniques
  • Effective Communication and Customer Relationship Management
  • CRM Proficiency
  • Deal Closing
  • Competitor Analysis
  • Investigative Research and Data Analysis
  • Professional Collision Estimating

Accomplishments

  • Transformed 2 underperforming Collision Centers into profitable, high-performing operations.
  • Created and Built Successful Racing team achieving Multiple Racing Championships, including a NASCAR Home Track Championship
  • 2 Time Rookie of the Year Racing Awards

Timeline

Collision Center Manager

General Truck Sales
03.2025 - Current

Collision Center Manager

Rouen Chrysler Dodge Jeep Ram
04.2024 - 03.2025

Professional Sales Consultant

Rouen Chrysler Dodge Jeep Ram
11.2015 - 04.2024

Associate of Applied Science - Business Management

Strayer University

High School Diploma -

Springfield High School

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