Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Mullis

Spring,TX

Summary

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Smoke Shop Employee

Smokey Mountain Smoke Shop
11.2022 - 07.2023
  • Handled returns efficiently while following store guidelines, maintaining a high level of customer satisfaction throughout the process.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Built strong relationships with customers through friendly interactions and tailored recommendations based on individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Greeted customers entering store and offered assistance with requirements.
  • Streamlined checkout process, resulting in reduced wait times for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maintained a clean and safe working environment by adhering to company policies and procedures, promoting a positive atmosphere for both employees and customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed effective time management skills through prioritization of tasks according to urgency or importance.
  • Demonstrated proficiency in operating various point-of-sale systems, ensuring smooth transactions for both cash and card payments.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Checked incoming orders and organized new stock.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Assisted in inventory management tasks to maintain accurate stock levels and reduce waste.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Arby's Cashier and Backline Worker

Arby's Restaurant
04.2020 - 06.2022
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Answered questions about store policies and addressed customer concerns.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Lifted up to 80 pounds at once and used a dolly for heavier loads.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Built relationships with customers to encourage repeat business.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Backline Worker

Jimmy Johns Gourmet Subs
04.2019 - 11.2019
  • Operated equipment and machinery safely to prevent accidents.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Evaluated vendor proposals to select the most cost-effective options for goods and services procurement.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Worked fast to complete tasks and meet daily deadlines.

Summer Camp Counselor

YMCA
04.2016 - 08.2018
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
  • Participated in professional development opportunities such as workshops or training seminars to stay current on industry trends and enhance overall job performance.
  • Utilized effective communication skills to coordinate with various departments, ensuring seamless integration of program offerings and support services for campers.
  • Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ordered and maintained all recreational equipment.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Supported children by actively listening and offering encouragement.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
  • Administered first aid quickly to provide health and safety to campers.
  • Trained staff members on conducting events and following safety procedures.
  • Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
  • Coordinated meal planning efforts with kitchen staff, ensuring dietary needs were met while maintaining budget constraints.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Organized special events such as talent shows or field trips, creating memorable experiences for all participants.
  • Led groups of children safely through variety of camp activities.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
  • Transported and escorted program participants to and from activities and on field trips.
  • Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
  • Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Created an environment conducive to personal growth by encouraging self-reflection and goal-setting among campers during transition periods between sessions.

Education

High School Diploma -

Klein Collins High School
Spring, TX
05.2019

Skills

  • Product Demonstration
  • Attention to Detail
  • Cash Drawer Management
  • Building Customer Loyalty
  • Strong Communication and Interpersonal Skills
  • Product Runs
  • Merchandise Receiving and Handling
  • Team Supervision
  • Safety Procedures
  • Cash Handling
  • Computer Proficiency and Microsoft Office
  • Raw Materials Handling
  • Adaptable and Flexible
  • Fabrication
  • Team Cooperation

Timeline

Smoke Shop Employee

Smokey Mountain Smoke Shop
11.2022 - 07.2023

Arby's Cashier and Backline Worker

Arby's Restaurant
04.2020 - 06.2022

Backline Worker

Jimmy Johns Gourmet Subs
04.2019 - 11.2019

Summer Camp Counselor

YMCA
04.2016 - 08.2018

High School Diploma -

Klein Collins High School

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Gabriel Mullis