Gabriel Myles

• Managed customer inquiries and provided product information to enhance sales opportunities.
• Developed and maintained relationships with clients to ensure repeat business and customer satisfaction.
• Assisted in training new associates on company products, services, and effective sales techniques, fostering a collaborative team environment.
• Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
• Refined sales presentations to effectively communicate product benefits, leading to higher conversion rates.
• Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
• Proactively shared insights with management, contributing to strategic decision-making and sales initiatives planning.
• Participated in ongoing training programs to refine sales skills further and stay current on best practices within the industry.
• Developed strong customer relationships through proactive communication and attentive service.
• Collaborated with team members to achieve monthly sales targets and contribute to overall company growth.
• Conducted follow-ups consistently after initial sales interactions, ensuring efficient progress towards closing deals.
• Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
• Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
• Established a reputation for reliability by consistently meeting or exceeding sales targets and maintaining a strong work ethic throughout tenure.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.

• Laborer Job, fence building, painting, basic carpentry skills, lifting heavy loads, concrete, experienced with tools and equipment. learned how to operate back-hoe, skid steer, and excavator
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Picked and packed orders accurately to meet daily shipping deadlines.
• Maintained clean and organized work environment to promote safety and productivity.
• Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
• Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
• Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
• Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.

Laborer Job, fence building, painting, basic carpentry skills, lifting heavy loads, concrete, experienced with tools and equipment. learned how to operate back-hoe, skid steer, and excavator

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Employer contact info: (General Manager CHEP SERVICES- Ashley Williams 309-922-7176)
• Handled pneumatic and hand-held construction tools and machinery to effectively complete building and repair
• Forklift certified
• Organized and optimized daily operations of production in warehouse with consistent on-time delivery
• Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
• Supported management with maximum quality and efficiency, assisted supervisors to organize efficient site operations and achieve demanding schedule targets
• Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions
• Interacted in positive manner with employees to demonstrate high standards and mitigate issues effectively
• Reworked positions and workflow based on individual abilities and production targets. (Able to complete workload of multiple people.)
• Coached new hires and executed training in tool handling and, quality increasing productivity both individually and as a group to meet weekly allocation
• Maintained zero site accidents and lost work days for 3+ years
• Collaborated with team members to carry out work with optimal safety and achieve timetables
• Directed traffic away from hazardous locations, protecting team members and general public
• Recognized issues, including hazards and defective tools that could stall projects and promptly alerted supervisor for assistance
• Used radios and hand signals to coordinate communication between forklift operators and ground workers
• Work with speed and accuracy to consistently meet production standards

• Employer contact info: (manager- Christine Guerrero 254-518-7184)
• Had access and protected customer information such as SSN and addresses, also credit card information
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
• Consulted with offsite parties to resolve discrepancies and create effective solutions
• Described financial services to customers, thoroughly explaining details and care of merchandise
• Entered customer interaction details in dialer/MBFS software to track requests, document problems and record solutions offered
• Responded to customer requests for products, services and company information
• Compiled customer feedback and recommended service delivery improvements to management
• Answered constant flow of customer calls with up to 5-10 calls in queue per minute
• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
• Answered customer telephone calls promptly and in appropriate manner

• Employer contact info: (General Manager- Karen Sueoka (retired)
• Handled cash drops regularly throughout shift and regularly made deposits in safe and to bank. Entering data into computer for virtual business records and also hard copies for physical records as well.
• Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
• Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
• Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
• Trained and mentored new employees to maximize team performance.
• Tracked receipts, employee hours and inventory movements.
• Produced regular waste and labor reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
• Trained and mentored team members, fostering a collaborative work environment and enhancing service delivery.
• Supervised daily operations, ensuring compliance with food safety standards and quality control measures.
• Implemented new procedures to improve workflow efficiency, resulting in faster service times during peak hours.
• Monitored employee performance, providing feedback to enhance productivity and customer satisfaction levels.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Promoted a positive work environment through open communication and constructive feedback.managed and maintained 6-10 employees operating productively and working on task to meet business and customer needs.