Summary
Overview
Work History
Education
Skills
Level 1 Sommelier
Timeline
Generic

Gabriel Navarrete

LA HABRA,CA

Summary

Dynamic bartender and former Restaurant Manager at The Cheesecake Factory, skilled in mixology and customer service. Proven ability to enhance guest experiences and train staff effectively. Highly reliable team player with strong multitasking skills, consistently ensuring operational efficiency and adherence to ABC regulations.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

24
24
years of professional experience

Work History

Bartender

Ruth Chris Steakhouse
10.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender

The Cheesecake Factory
02.2017 - 10.2018
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Restaurant Manager

The Cheesecake Factory
03.2015 - 02.2017
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Server

The Cheesecake Factory
03.2012 - 03.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Aircraft Maintenance Technician

The United States Army
08.2001 - 11.2007
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Removed components such as landing gear, engines, and flight control.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
  • Collaborated with other technicians to complete complex repairs and improve team efficiency.

Education

No Degree - Aviation Maintenance

Redstone College
Inglewood, CA
07-2009

Skills

  • Level 1 Sommelier
  • Clear and effective communication
  • Mixology
  • ABC regulations
  • Good conversationalist
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Level 1 Sommelier

The entry point into formal sommelier education and certification, according to The Court of Master Sommeliers. This level provides a foundational understanding of wine and beverage theory, introduces tasting methodology, and covers essential wine service etiquette.

Here's a more detailed breakdown:

  • Foundational Knowledge: Level 1 covers basic wine terminology, major grape varieties, wine regions, and an introduction to other beverages like spirits and beer.
  • Tasting: Level 1 introduces the candidate to the deductive tasting method, a systematic approach to analyzing and describing wine.
  • Wine Service: It covers the basics of wine service etiquette, including proper techniques, opening bottles, pouring, and related topics like corkage fees.

Timeline

Bartender

Ruth Chris Steakhouse
10.2018 - Current

Bartender

The Cheesecake Factory
02.2017 - 10.2018

Restaurant Manager

The Cheesecake Factory
03.2015 - 02.2017

Server

The Cheesecake Factory
03.2012 - 03.2015

Aircraft Maintenance Technician

The United States Army
08.2001 - 11.2007

No Degree - Aviation Maintenance

Redstone College