GABRIEL PAPAZYAN
Van Nuys,USA
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
Work History
Receptionist
Courtyard Plaza Retirement Home
06.2017 - 07.2025
- Answered high-volume, multi-line telephone, directing calls to appropriate company personnel.
- Welcomed all customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific offices.
- Resolved patient problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected, sorted, distributed and sent mail and packages.
Chiropractic Intern
Chiropractic For Health
01.2019 - 01.2020
- Organized paperwork such as charts and reports for office and patient needs.
- Completed skilled administrative work to support all office staff and operational requirements.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Physical Therapist Aide
Dynamic Physical Therapy
07.2018 - 12.2019
- Communicating and assisting patients with certain modalities.
- Outpatient setting
- Assisted PTs and PTAs with their needs.
- Answering questions and scheduling patient's appointments
- Providing a neat & clean area for the PT's and PTA's to in work in.
Education
Associate of Applied Science - Physical Therapy Assistant Program
Casa Loma College
Sherman Oaks, CA04-2026
Bachelor of Science - Kinesiology
Cal State Northridge
Northridge, CA01.2022
Skills
- Patient service
- Patient Care
- Appointment Setting
- Team management
- Fluent in English, Armenian
- Scheduling
- Business operations
- Customer service
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Chiropractic Intern
Chiropractic For Health
01.2019 - 01.2020
Physical Therapist Aide
Dynamic Physical Therapy
07.2018 - 12.2019
Receptionist
Courtyard Plaza Retirement Home
06.2017 - 07.2025
Associate of Applied Science - Physical Therapy Assistant Program
Casa Loma College
Bachelor of Science - Kinesiology
Cal State Northridge
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