Gabriel Pena
Bakersfield,CA
Summary
Dynamic bilingual professional with a proven track record at Cold Logistics, adept in forklift operation and offering exceptional customer service. Expertise in improving warehouse efficiency and streamlining front desk operations. Demonstrates strong teamwork abilities and a commitment to safety and organizational policies.
Overview
3
3
years of professional experience
Work History
Forklift Operator/ Production Worker
Cold Logistics
Edgerton, KS
02.2023 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Weighed materials or products to record weight or other production data on tags or labels.
Receptionist/Call Center Agent
Fuentes Trucking
Bakersfield, CA
08.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- verifying insurance for drugtesting.
Education
High School Diploma -
MIRA MONTE HIGH SCHOOL
BAKERSFIELD 06-2022
Skills
- Bilingual/ excellent customer service skills
- Forklift operator certification
- Loading and unloading
- Team player
Timeline
Forklift Operator/ Production Worker
Cold Logistics
02.2023 - Current
Receptionist/Call Center Agent
Fuentes Trucking
08.2022 - 01.2023
High School Diploma -
MIRA MONTE HIGH SCHOOL