GABRIEL PENA LIMA
NEW YORK,US
Summary
Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
Work History
WAITER
Junior's RESTAURANT
10.2021 - 06.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Promoted specials or upsold items to increase average check amount.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
WAITER
ALMA RESTAURANT
10.2020 - 10.2021
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Inform customers of daily specials
- Greet guests and seat them at tables or in waiting areas.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
WAITER
BLUE FIN
02.2019 - 03.2020
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Describe and recommend wines to customers
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Inform customers of daily specials
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
FOOD RUNNER
TAO Downtown
11.2016 - 02.2019
- Garnish and decorate dishes in preparation for serving
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Stock service areas with supplies such as plates, food, tableware, and linens.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
FOOD RUNNER
BLUE FIN
03.2014 - 11.2016
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Fill salt, pepper, sugar, cream, condiment, and napkin containers
- Garnish and decorate dishes in preparation for serving
- Stock service areas with supplies such as coffee, food, tableware, and linens.
FOOD RUNNER
212 STEAKHOUSE
02.2013 - 03.2014
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food
- Escort customers to their tables
- Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses
- Garnish and decorate dishes in preparation for serving
- Describe and recommend steaks
- Explain how various menu items are prepared, describing ingredients and cooking methods
- To customers.
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Sales Techniques
- High-volume dining
Timeline
WAITER
Junior's RESTAURANT
10.2021 - 06.2023
WAITER
ALMA RESTAURANT
10.2020 - 10.2021
WAITER
BLUE FIN
02.2019 - 03.2020
FOOD RUNNER
TAO Downtown
11.2016 - 02.2019
FOOD RUNNER
BLUE FIN
03.2014 - 11.2016
FOOD RUNNER
212 STEAKHOUSE
02.2013 - 03.2014
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