"Alberto" Gabriel Perez Merino
Dallas,United States
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Runner/Restaurant Server
Sadelle's
Dallas, TX
01.2023 - 03.2024
- Participated in ongoing training to enhance job skills and knowledge.
- Ensured that all orders were correct before leaving the kitchen area.
- Delivered food to guests in a timely manner while following safety protocols.
- Organized food orders and ensured accuracy of items served to customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked food before serving it to customers.
Server Assistant Lead/Food Runner Lead
Komodo
Dallas, TX, TX
03.2023 - 01.2024
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Cleared dishes after courses for prompt table maintenance.
- Stocked service stations with ice, napkins and straws.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Checked in with customers throughout their meal to ensure satisfaction.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Followed health code standards while handling food and beverage items.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Set up tables and chairs for parties and large groups.
- Effectively multitasked within fast-paced environment.
Food Runner Lead, Captain Assistant
Carbone Vino
Dallas, TX, TX
03.2022 - 12.2022
- Greeted frequent visitors by name and explained new promotions.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked server areas with supplies before, during and after shifts.
- Presented menus and answered questions regarding items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Presented food and beverages to guests at tables.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Organized food orders and ensured accuracy of items served to customers.
Server/Barista
Snooze AM Eatery
Dallas, TX, TX
11.2020 - 03.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed complaints to kitchen staff and served replacement items.
Barista, Food Runner, and Server Assistant
C.B.D. Provisions
Dallas, TX
11.2018 - 03.2020
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Maintained supply levels in counter and customer areas to meet typical demands
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every opening and closing duties
- Created over 50 drinks in average shifts with consistently positive customer satisfaction scores
- Assisted servers with table settings and beverage refills to support high-volume shifts
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Answered questions from restaurant patrons regarding menu items
- Delivered food items to tables ensuring each restaurant patron received correct order
- Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Assisted cashiers with processing customer payments and documenting orders
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Barista
Fannie Mae
Dallas, TX
01.2019 - 06.2019
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Recommended products based on solid understanding of individual customer needs and preferences
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every closing and opening duties
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Server
House Of Blues Entertainment LLC
Dallas, TX
10.2017 - 02.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Kept register accurate through correct billing, payment processing and cash management practices
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Barista & Collection Retail Associate
Omni Dallas Hotel
Dallas, TX
02.2016 - 02.2018
- Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations
- Cleaned counters, machines, utensils and seating areas daily
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Currently Training New Recruits
- Engendered customer loyalty by remembering personal preferences and allergy information
- Conducted successful cash audits at the end of each shift
- Stored food in designated containers and storage areas to prevent spoilage
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Collection Retail Associate
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Greeted customers, helped locate merchandise and suggested suitable options.
Barista
Starbucks
Dallas, TX
10.2016 - 03.2017
- Made and served Starbuck's café beverages per day with speed, quality and consistency
- Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Prioritized drink requests while managing interruptions
- Cleaned counters, machines, utensils and seating areas daily.
Supervisor, Barista/Snack Attended/Cashier
Hilton Dallas Lincoln Centre
Dallas, TX
02.2014 - 01.2017
- Computed bills, collected payments and made change for guests
- Greeted and welcomed all hotel guests with a smile
- Learn to handle the Micro Cashier system with better speed
- Order and Turn the requisition for my department
- Learn espresso drinks from scratch
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Complied with standards for merchandising, stocking and storing product
- Cleaned counters, machines, utensils and seating areas daily
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
James Madison High School
01.2010
Skills
- Quality-focused
- Strong knowledge of Coffee and Espresso
- Bilingual in Spanish and English
- Valid Texas driver's license
- Heavy lifting up to 150 lbs and more
- Food and beverage services
- Resort experience
- Efficient
- Team building
- Micros knowledge
- Server Support
- Kitchen Support
- Safe Food Handling
- Effective Multitasking
- Customer Service
- Valid Driver's License
- POS Systems
Certification
- T.A.B.C Certified in serving and selling alcohol drinks
- Food Handler Certified
- ServSafe
Languages
Bilingual: English and Spanish
Accomplishments
- Employee of the month two times
Timeline
Server Assistant Lead/Food Runner Lead
Komodo
03.2023 - 01.2024
Food Runner/Restaurant Server
Sadelle's
01.2023 - 03.2024
Food Runner Lead, Captain Assistant
Carbone Vino
03.2022 - 12.2022
Server/Barista
Snooze AM Eatery
11.2020 - 03.2022
Barista
Fannie Mae
01.2019 - 06.2019
Barista, Food Runner, and Server Assistant
C.B.D. Provisions
11.2018 - 03.2020
Server
House Of Blues Entertainment LLC
10.2017 - 02.2018
Barista
Starbucks
10.2016 - 03.2017
Barista & Collection Retail Associate
Omni Dallas Hotel
02.2016 - 02.2018
Supervisor, Barista/Snack Attended/Cashier
Hilton Dallas Lincoln Centre
02.2014 - 01.2017
High School Diploma -
James Madison High School
- T.A.B.C Certified in serving and selling alcohol drinks
- Food Handler Certified
- ServSafe