Gabriel Perez
Fontana,CA
Summary
Detail-oriented, dependable Tire and Lube Technician skilled in any/all tire needs, oil changes, and diagnostics. Recognized for building strong customer relationships and delivering high-quality service, contributing to a loyal client base and increased sales. With the ability to ensure vehicle safety.
Overview
4
4
years of professional experience
Work History
Tire and Lube Technician
Manuel's Tire Shop
Highland, CA
08.2022 - 08.2026
- Performed tire rotations and replacements efficiently to ensure optimal vehicle performance.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Utilized diagnostic tools to assess vehicle systems, enhancing repair accuracy and customer satisfaction.
- Maintained inventory of tires and lubricants, ensuring availability for timely service delivery.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
- Developed loyal client base by consistently exceeding expectations in terms of service quality, speed, and professionalism.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
BBA - Entrepreneurship
California State University, San Bernardino
San Bernardino, CA05-2028
Skills
- Diagnostic tool usage
- Wheel balancing
- Brake inspection
- Oil changes
- Battery testing
- Air conditioning service
- Computer skills
- Attention to detail
- Dependable and responsible
- Customer service
Timeline
Tire and Lube Technician
Manuel's Tire Shop
08.2022 - 08.2026
BBA - Entrepreneurship
California State University, San Bernardino