Gabriel Perez
Garland
Summary
When I was 4 years old different situations pushed me to ask existential questions about life. At 18 I’m an orphan in a foreign country with only myself and my desire to grow, chasing a life that blends freedom, purpose, and impact. Right now, at 22, I see myself pondering about my next steps to achieve this positive impact I’m craving for, studying for CompTIA A+ to break into IT. Passionate for technology, rooted in a dream to build a tech-farm merging nature and innovation. Philosophically curious, wrestling with ideas from all backgrounds to feedback whoever I engaged in a conversation to create mutual growth. At core, a seeker, balancing discipline with a hunger for meaning. Right now, I am a fluent bilingual in English and Spanish, also learning Portuguese, and seeking any useful knowledge to shape a better civilization. Visionary with a restless introspective spirit.
Overview
4
4
years of professional experience
Work History
Machine Operator Technician
Daisy Brand LLC
05.2024 - 01.2025
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
Customer Service Representative
Sitel, Teleperformance, CornerStone Staffing
04.2021 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Ricaurte High School
Bogota, Colombia11-2020
Skills
- Computer skills
- Customer Experience
- Mechanical aptitude
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Timeline
Machine Operator Technician
Daisy Brand LLC
05.2024 - 01.2025
Customer Service Representative
Sitel, Teleperformance, CornerStone Staffing
04.2021 - 05.2024
High School Diploma -
Ricaurte High School
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