ANIBELKA GUILLERMO-PHILLIPS
TAMPA,USA
Summary
Highly motivated professional with a strong desire to contribute to a company's success. Equipped with skills, abilities, and experience in an aligned position. Committed to delivering exceptional results and exceeding expectations. Seeking an opportunity to make a significant impact and drive the growth of a dynamic organization.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Patient Advocate
Baycare Health Systems, St. Joseph Hospital
05.2024 - Current
- Bilingual-Spanish Interpreter.
- Respond to patient concerns and questions with compassionate and knowledgeable service.
- Monitored patient progress and provided emotional support.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Advocated for patient rights and access to support resources in healthcare settings.
ACCOUNTANT I
SUNCOAST CREDIT UNION
01.2023 - 03.2024
- Contribute to the preparation of monthly financial statements, including research and variance analysis
- Reconcile complex general ledger accounts
- Conduct analyses by gathering pertinent data and formalizing results using Excel spreadsheets
- Document month-end accruals of deferred expense and income items through proper journal entries
- Post entries to the general ledger and subsidiary
- Prepare FR2900 (Regulation D Report) and submit it to the Federal Reserve weekly, including the Reserve Requirement calculation bi-weekly
- Prepare the funding of general or special checking accounts and federal funds daily through wire transfers
- Create daily liquidity forecasts of cash position
- Assist with the preparation of the annual operating budget, internal reports, and external reports
- Assist with the maintenance of the general ledger system
- Prepare monthly CUSO financial statements, reports, and formal general ledger reconciliation
- Document information required for auditors and regulatory examiners
- Attend training classes to increase professional knowledge
ACCOUNTING SUPPORT REPRESENTATIVE
SUNCOAST CREDIT UNION
07.2017 - 01.2023
- Assist with the daily operations of the Accounting Department Balance and research discrepancies in branch and teller products
- Review back office and member products
- Research loan and insurance products
- Answer department phone calls and emails
- Review and complete correction requests
- Upload journal vouchers
- Prepare clearing entries for items on assigned reconciliations and submits them for approval
- Attend educational events to increase professional knowledge
- Complete annual financial institutions compliance training .
RESEARCH RESOLUTIONS REPRESENTATIVE
SUNCOAST CREDIT UNION
12.2015 - 07.2017
- Performs all research and retrieval of copies or transactions as requested by members or other Credit Union departments
- Processes incoming physical and image mail postings to members’ accounts
- Monitors assigned workflow queue(s) for completion and accuracy
- Provides quality, dependable, and accurate service when fulfilling all requests
- Attends job-specific training classes as requested by manager
- This includes, but is not limited to, completing annual BSA/AML Compliance Training and understanding employee’s role in maintaining an effective BSA/AML compliance program, and completing FACT Act Red Flag training
ITEMS PROCESSING TEMP
SUNCOAST CREDIT UNION
07.2015 - 12.2015
- Receive and organized tellers work from all branches
- Calling other financial institutions to inform about Duplicates Files
Work-Study Program
SISTEMA UNIVERSITARIO ANA G MENDEZ
01.2014 - 01.2015
- Giving support to Academic Department
- Giving support to Library
Senior Accountant
XEROX DOMINICANA
01.2001 - 01.2004
- Responsible for bank accounts and fixed assets accounts reconciliations
- Prepare and record fixed assets, inventory and tax entries by compiling and analyzing account info
- Maintain and balance subsidiary accounts
- Support month-end and year-end close process
- Produce accounting reports for Xerox Corporation
Accountant
RUMBA FM RADIO STATION
01.1997 - 01.2001
- Company Overview: radio station
- Prepares assets, liability, and capital account entries by compiling and analyzing account info
- Documents financial transactions by entering account information
- Prepare balance sheet, profit and loss statement, and other reports
- Prepare payments by verifying documentation, and requesting disbursements
- Supervision of 3 employees
Education
MBA - Accounting
Metropolitan University
08.2015
BA - Accounting
Universidad Autonoma de Santo Domingo
01.1998
Skills
- Knowledge of credit union systems and software applications
- Knowledge of Excel
- Knowledge of Outlook
- Knowledge of Power Point
- Knowledge of Microsoft Word
- Bilingual: Spanish and English
- Patient rights
- Organized nature
- Resource utilization
- Customer service
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
Certification
- Certified Medical Interpreter - Spanish (CMI-Spanish) - National Board of Certification for Medical Interpreters.
- HIPAA Compliance Certification – Various Providers.
- Diversity and Inclusion in the Workplace Certificate – Various Providers.
- First Aid Certification
- Ethics in Healthcare Certificate – Various Providers.
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
- Child Development Associate (CDA) Certificate
- CPR/AED Certification
Languages
English
Spanish
Timeline
Patient Advocate
Baycare Health Systems, St. Joseph Hospital
05.2024 - Current
ACCOUNTANT I
SUNCOAST CREDIT UNION
01.2023 - 03.2024
ACCOUNTING SUPPORT REPRESENTATIVE
SUNCOAST CREDIT UNION
07.2017 - 01.2023
RESEARCH RESOLUTIONS REPRESENTATIVE
SUNCOAST CREDIT UNION
12.2015 - 07.2017
ITEMS PROCESSING TEMP
SUNCOAST CREDIT UNION
07.2015 - 12.2015
Work-Study Program
SISTEMA UNIVERSITARIO ANA G MENDEZ
01.2014 - 01.2015
Senior Accountant
XEROX DOMINICANA
01.2001 - 01.2004
Accountant
RUMBA FM RADIO STATION
01.1997 - 01.2001
BA - Accounting
Universidad Autonoma de Santo Domingo
MBA - Accounting
Metropolitan University