Gabriel Pletscher

Cashier, Service Clerk, Service Booth

Big Y Supermarket

01.2024 - Current

Process customer transactions accurately and efficiently using point-of-sale systems.
Maintain clean, organized checkout areas to enhance customer experience.
Assist customers with product inquiries and provide recommendations as needed.
Handle cash, credit, and debit transactions while ensuring security protocols are followed.
Support promotional activities by informing customers about current sales and specials.
Adapt quickly to new policies, procedures, and technology updates in a fast-paced environment.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.