Gabriel Ramos
Phoenix,AZ
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hardlines Team Member
Walmart
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in the Hardlines department.
- Assisted in maintaining a well-organized sales floor, resulting in a visually appealing shopping environment for customers.
- Reduced inventory discrepancies by accurately performing stock counts and reporting any inconsistencies.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
Shift Supervisor
Fired Pie
12.2022 - 11.2023
- Determine work assignments
- Directly supervise 5-8 employees per shift
- Inspect work quality
- Provide employee coaching and feedback
- Oversee and assist in maintaining a clean work station
- Count, organize, and balance the cash drawer, fill out the cashier slip and make deposits
- Handling customer complaints and concerns
- Experienced in training new employees up to standards
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Games Attendant
Main Event Entertainment
07.2022 - 12.2022
- Aided customers with questions and concerns
- Stocking
- Cleaning and maintaining arcade games and games floor
- Experienced in assisting customers with merchandise.
- Maintained a safe environment for guests by ensuring proper use of equipment and adherence to safety guidelines.
- Enhanced guest experience by providing friendly and prompt service while operating various games and attractions.
Service Team
Panda Express Restaurant
05.2021 - 09.2021
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Enhanced teamwork and communication among colleagues through regular collaboration and support.
- Streamlined processes for order accuracy, resulting in reduced wait times and increased customer satisfaction.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
Education
No Degree - Kinesiology
Arizona State University
Tempe, AZ05.2030
High School Diploma -
Tolleson Union High School
Tolleson, AZ05.2023
Skills
- Customer Needs Assessments
- Safety Understanding
- Continuous Improvement
- Inventory Control
- Cash Handling
- Leadership
- Shift Management
- Supervising Experience
- Customer-Oriented
- Schedule Management
Certification
Food Handler, 03/01/21, 03/01/24
Timeline
Hardlines Team Member
Walmart
09.2023 - Current
Shift Supervisor
Fired Pie
12.2022 - 11.2023
Games Attendant
Main Event Entertainment
07.2022 - 12.2022
Service Team
Panda Express Restaurant
05.2021 - 09.2021
No Degree - Kinesiology
Arizona State University
High School Diploma -
Tolleson Union High School
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