Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gabriel Reed

Laguna Hills,CA

Summary

Proven Account Manager with a track record of fostering long-term client relationships and exceeding sales targets at Goodfellas Group. Expert in strategic prospecting and objection handling, I've successfully expanded client bases and maximized profitability. Skilled in both negotiation and problem-solving, ensuring client satisfaction and loyalty through effective account planning and customer relationship building.

Sales professional prepared to leverage extensive experience in account management and inside sales to contribute to organizational success. Proven track record of building and nurturing client relationships to drive revenue growth. Possesses collaborative mindset, adaptable to changing needs, with focus on achieving results through strategic planning and execution.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Account Manager, Inside Sales

Goodfellas Group
08.2021 - Current
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
  • Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
  • Developed and implemented sales strategies to increase revenue.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Salesperson

Flo Distrobution
09.2017 - 08.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Created in-store marketing campaigns for clients and their customers
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to event marketing, sales and brand promotion.

Production Manager

Banyan Moon Nursery
01.2014 - 12.2017
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Developed training programs for production staff, enhancing skill levels and efficiency.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Estimated labor requirements to support anticipated workload.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Optimized supply chain logistics, ensuring timely delivery of raw materials and finished goods.
  • Evaluated employee performance and provided feedback and training as needed.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Scrutinized production output and identified areas for improvement.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.

Education

Bachelor of Arts - Theatre Performance

California State University, Long Beach
Long Beach, CA
08-2010

Skills

  • Strategic prospecting
  • Analytical problem solver
  • Client acquisition
  • Account planning
  • Cross-selling strategies
  • Customer relationship building
  • Sales tracking
  • Account acquisition
  • Profit management
  • Exceptional negotiation skills

Certification

  • ISC2 Cyber Security Certification (CC) July ,2024

Timeline

Account Manager, Inside Sales

Goodfellas Group
08.2021 - Current

Salesperson

Flo Distrobution
09.2017 - 08.2021

Production Manager

Banyan Moon Nursery
01.2014 - 12.2017

Bachelor of Arts - Theatre Performance

California State University, Long Beach

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Gabriel Reed