Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Riddle

Jacksonville,FL

Summary

Innovative technology professional with several years of diverse experience. Proven track record in client relationship building and exceptional customer service. Skilled in installation of equipment and conducting sales in the field. Proven track record in client relationship building and exceptional customer service. Skilled in safe driving practices and troubleshooting, I consistently exceeded customer expectations, enhancing satisfaction and driving sales conversions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Experience Specialist

Best Buy
09.2022 - 09.2025
  • Maintained strong relationships with clients through excellent communication and prompt resolution of any issues.
  • Installed and configured various systems in residential and commercial settings.
  • Maximized sales revenue by consistently meeting and exceeding monthly sales targets.
  • Ensured compliance with all applicable transportation regulations, resulting in a safe work environment for employees and customers alike.
  • Strengthened company reputation through exceptional customer service, consistently exceeding expectations during delivery experiences.
  • Conducted product demonstrations to educate customers about features and benefits, driving sales conversions.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Utilized point-of-sale systems effectively for transaction processing and reporting functions.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Product Flow

Best Buy
08.2021 - 09.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Trained new associates on best practices for customer engagement and store operations, promoting a positive work environment.
  • Addressed customer inquiries and resolved issues promptly, contributing to increased satisfaction rates.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

Amazing Thai
05.2021 - 08.2021
  • Delivered exceptional customer service while managing multiple tables in fast-paced environments.
  • Trained new staff on menu items, service protocols, and point-of-sale systems to enhance team performance.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
  • Resolved customer complaints swiftly, fostering positive dining experiences and maintaining repeat business.
  • Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
  • Engaged with guests to provide personalized service, enhancing overall dining experience and loyalty.
  • Served food and beverages promptly with focused attention to customer needs.

Warehouse Associate

Amazon
03.2021 - 05.2021
  • Operated material handling equipment to ensure efficient product movement within warehouse environment.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assembled pallets and crates for secure transportation of materials.

Education

No Degree - Aviation

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Safe driving practices
  • Client relationship building
  • Customer service
  • Closing sales
  • Equipment installation
  • Troubleshooting skills

Certification

DOT Medical Certificate

DOT Road Test

Timeline

Delivery Experience Specialist

Best Buy
09.2022 - 09.2025

Product Flow

Best Buy
08.2021 - 09.2022

Server

Amazing Thai
05.2021 - 08.2021

Warehouse Associate

Amazon
03.2021 - 05.2021

No Degree - Aviation

Florida State College At Jacksonville

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Gabriel Riddle