Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Rodriguez

Lynchburg,VA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategies and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Journeys Shoe Store
07.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Have sold over $2000 worth of shoes and accessories.

Slopes Operations Staff

Liberty Mountain Snowflex Center
04.2023 - 08.2023
    • Collaborated with operations team to provide excellent customer service and foster positive work environment.
    • Performed administrative duties and prepared operational procedures to assist operations support manager.
    • Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
    • Scheduled timely repair and routine maintenance services to minimize disruption to office production.

Stocker

Phantom Fireworks
12.2022 - 01.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Unloaded trucks and deliveries
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Stocked and organized over 100 boxes of product per day.

Host

Red Lobster
03.2022 - 08.2022
    • Answered customer questions about hours, seating, and menu information.
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
    • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
    • Monitored seating area and checked restrooms regularly to keep spotless.
    • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Merchandiser

Wolco Marketing Group
02.2021 - 03.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Arranged consistent shelves, bins, and racks at 3 locations by following established planograms.
  • Locations include Tops, Wegman's, and Aldi.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Education

Bachelor of Business Administration - Sales Management And Professional Selling

Liberty University
Lynchburg, VA
05.2026

High School Diploma -

Christian Central Academy
Williamsville, NY
06.2022

Skills

  • Product Promotion and Retail Sales
  • Suggestive Selling and Persuasive Selling
  • Customer Service
  • Bilingual (Spanish and English)
  • Microsoft Excel
  • Cash Handling
  • Retail Store Operations
  • Stocking and Replenishing
  • Store Maintenance
  • Staff Management
  • Sales Strategies

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Journeys Shoe Store
07.2023 - Current

Slopes Operations Staff

Liberty Mountain Snowflex Center
04.2023 - 08.2023

Stocker

Phantom Fireworks
12.2022 - 01.2023

Host

Red Lobster
03.2022 - 08.2022

Merchandiser

Wolco Marketing Group
02.2021 - 03.2022

Bachelor of Business Administration - Sales Management And Professional Selling

Liberty University

High School Diploma -

Christian Central Academy

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Gabriel Rodriguez