Gabriel Rodriguez
El Paso,TX
Summary
Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.
Efficient and punctual Gym Attendant with team orientation and creativity. Adjusting equipment and assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary to facilitate smooth operations of gym facility.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Allstate Insurance
03.2022 - 09.2023
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Developed sales strategies to increase sales of insurance policies.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Educated clients on insurance policies and procedures.
- Generated quotes and proposals for clients to match individual needs
Human Resources
ARMY
09.2022 - 06.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Compiled employee records from individual departments to maintain central files.
- Updated and maintained employee attendance records.
- Monitored and analyzed employee satisfaction survey results.
- Studied research and trends on best practices in HR field.
Shift Lead
Taco Bell
05.2019 - 02.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored 50 new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
- Inventoried materials on daily basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed cash and credit card transactions accurately using POS software.
Gym Staff Member
Planet Fitness
05.2021 - 11.2021
- Sold 30 memberships a week and scheduled personal training sessions to new customers.
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Greeted customers and offered them assistance.
- Handled customer complaints in professional and courteous manner.
- Managed check-in and check-out process of items.
- Promptly responded to all requests for assistance.
Education
Bachelor of Science - Computer Science
The University of Texas At El Paso
El Paso, TX06.2028
High School Diploma -
Address High School
El Paso, TX06.2020
Skills
- Quality Assurance Requirements
- Workflow Processes
- Mortgage Underwriting
- Financial Needs Assessment
- Credit and Debt Card Processing
- Account Management
- Underwriter Selection
- Records Maintenance
- Applicant Qualification
- Status Updates
- Motivational Leadership
- Quarterly Reviews
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Maintained attendance of employees.
- Perfect Attendance
Certification
- Licensed Insurance Sales Agent - March 2021- March 2023
Timeline
Human Resources
ARMY
09.2022 - 06.2023
Insurance Sales Agent
Allstate Insurance
03.2022 - 09.2023
Gym Staff Member
Planet Fitness
05.2021 - 11.2021
Shift Lead
Taco Bell
05.2019 - 02.2022
Bachelor of Science - Computer Science
The University of Texas At El Paso
High School Diploma -
Address High School
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