Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Gabriel Rodriguez

Minneola,FL

Summary

Successful professional with more than2 years of experience in different administrative and operational areas in large-scale retail and food environments. Implement cost control measures to ensure operations stay within company objectives. Maximize final performance through merchandising, personnel management and inventory.

Overview

3
3
years of professional experience

Work History

Deliman

Traid Fare Supermarket
03.2023 - Current
  • Adhered strictly to sanitation protocols while preparing meals; consistently monitored conditions of kitchen appliances to prevent contamination risks.
  • Sliced meats and cheeses precisely, ensuring consistency in taste and presentation of products.
  • Utilized time management skills to execute multiple tasks concurrently, thereby making efficient use of available resources.
  • Managed inventory levels effectively by conducting regular audits and ordering necessary supplies in a timely manner.
  • Developed loyal clientele through friendly interactions, remembering preferences for returning customers.
  • Achieved efficient operations by restocking supplies, maintaining cleanliness, and adhering to safety guidelines.
  • Assisted customers with special dietary requirements, recommending suitable options from the available selection.
  • Collaborated with team members to maintain smooth operations during peak hours, reducing wait times.
  • Received positive feedback from customers for efficient service, fostering a welcoming environment in the deli department.
  • Prioritized food freshness and quality by rotating stock items consistently and discarding expired products in accordance with company policy.
  • Participated in routine inspections by health departments, ensuring compliance with all regulations pertaining to food safety and storage practices.
  • Resolved customer complaints professionally by listening attentively and offering appropriate solutions that fostered trust in the brand image.
  • Trained new employees on proper food handling procedures, equipment usage, and customer service standards to maintain consistent performance across the team.
  • Offered samples of new or popular items to encourage consumer interest and increase overall revenue.
  • Upsold complementary items such as prepared meals and side dishes to enhance the overall customer experience.
  • Showcased diverse product offerings with visually appealing deli displays for increased sales.
  • Enhanced customer satisfaction by providing exceptional service and addressing individual needs.
  • Handled cash transactions accurately, balancing registers at the end of each shift for financial integrity.
  • Streamlined processes within deli operations through effective communication between various departments involved in food production.
  • Prepared custom-made sandwiches and salads, delivering a personalized experience for customers.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared salads, soups and sandwiches for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Completed milkshakes and ice cream desserts for customers.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Observed customer purchases in line and differentiated between standard portions.

Deli man

Key Food
03.2022 - 11.2024
  • Customer Service
  • Preparation of inventories of the different product lines that belong to the area
  • Place orders to different suppliers according to the existence and behavior of the market so as not to affect my profit
  • Reception of the merchandise requested from the suppliers
  • Organize and distribute the merchandise received in the different areas to be exhibited
  • Check daily the status of the products demanded, that they are fresh and that they have the best presentation for the client
  • Prepare the different products that are made within the area such as salads, rotized chickens and sandwiches
  • Verify and clean the equipment and the work area
  • Make a weekly schedule of the different activities that are carried out in the work area and explain them to the staff so that they can be fulfilled by the work group
  • Be the link between the manager and the staff

Education

Degree - Public Accounting

Carabobo of University
Valencia
12.2002

Skills

  • Team Leadership
  • Perform periodic inventories
  • Customer/Supplier Relations
  • Market Analysis
  • Customer Service
  • Budget and Finance

LANGUAGES

Spanish
English

Timeline

Deliman

Traid Fare Supermarket
03.2023 - Current

Deli man

Key Food
03.2022 - 11.2024

Degree - Public Accounting

Carabobo of University
Gabriel Rodriguez