Gabriel Rodriquez
Big Spring
Summary
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Skilled Field Technician with background in diverse settings, including telecommunications and electrical systems. Strengths include troubleshooting, maintenance, and repair of complex field systems. Known for seamless integration into teams and contributing valuable insights to streamline operations. Previous work has led to reduced downtime and improved system efficiency in all handled projects.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Field Technician III
Medley Material Handling
Midland
07.2023 - Current
- Installed and maintained material handling equipment for various clients.
- Conducted routine inspections to ensure equipment safety and functionality.
- Diagnosed technical issues and performed necessary repairs on-site.
- Trained new technicians on proper equipment handling and maintenance practices.
- Documented service activities and reported findings to management regularly.
- Assisted customers in understanding equipment operations and troubleshooting common problems.
- Maintained inventory of parts and tools required for repairs and services.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Responded quickly to emergency situations requiring immediate attention.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Utilized handheld device to update work order status.
- Applied company safety policies consistently when performing daily tasks.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
- Maintained records by documenting installation, services and repairs.
- Developed strategies for resolving complex technical issues encountered in the field.
- Investigated root causes of recurring problems with specific hardware or software configurations.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Educated customers about company's products and services to present service upgrade opportunities.
- Traveled to field locations to evaluate equipment and performance.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
Equipment Maintenance Technician
Tenaris Global Services
Midland
09.2021 - 10.2022
- Performed routine maintenance on machinery and equipment to ensure optimal performance.
- Conducted inspections to identify issues and recommend necessary repairs.
- Collaborated with team members to maintain a safe work environment.
- Assisted in troubleshooting mechanical failures and implementing solutions.
- Managed inventory of tools and supplies for maintenance tasks.
- Documented maintenance activities and repairs in company records.
- Followed safety protocols while operating machinery and handling tools.
- Supported training of new technicians on maintenance procedures and equipment use.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Assisted in the installation of new machinery and equipment.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Lead Field Technician
Stewart and Stevenson
Odessa
07.2012 - 09.2019
- Supervised daily field operations and ensured compliance with safety standards.
- Trained junior technicians on equipment maintenance and troubleshooting techniques.
- Conducted inspections on machinery to identify service needs and repair requirements.
- Managed inventory of tools and parts, ensuring availability for field operations.
- Coordinated schedules for field technicians to optimize resource allocation.
- Maintained accurate records of service activities and equipment status for reporting purposes.
- Developed processes for efficient troubleshooting of customer issues in the field.
- Responded quickly to customer complaints and inquiries concerning products or services rendered.
- Performed regular maintenance on equipment and machinery to ensure optimal performance.
- Trained other technicians in best practices for installation, repair, and maintenance of equipment.
- Diagnosed and performed accurate repair on brakes, engines, suspensions, drive trains and transmission clutches.
Wind Turbine Field Service Technician
Moventas
Big Spring
11.2010 - 04.2012
- Installed and maintained wind turbine systems at various client locations.
- Diagnosed mechanical issues using specialized tools and equipment effectively.
- Collaborated with engineering teams to implement service solutions promptly.
- Conducted routine inspections to ensure optimal performance of equipment.
- Documented service activities and repairs in company databases accurately.
- Completed all necessary paperwork for service calls in a timely manner.
- Disassembled defective machines for repair or replacement of parts.
- Monitored system performance remotely through data analysis methods such as telemetry readings.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Shop Technician
Ford Motor Company
Big Spring
08.2009 - 10.2010
- Assembled vehicle components using precision hand tools and automated machinery.
- Conducted routine inspections to ensure compliance with safety and quality standards.
- Maintained equipment by performing regular maintenance and repairs as needed.
- Cleaned, inspected and verified operations of equipment and components to determine repair or maintenance needs.
- Performed preventative maintenance activities on shop equipment to ensure optimal performance levels.
- Followed standard operating procedures when performing maintenance tasks in the shop area.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Automotive/Diesel/Industrial Technology - Automotive/Diesel/Industrial
Universal Technical Institute
Houston, Tx 08.2007 - 04.2009
Big Spring High School
Big Spring, Tx Skills
- Equipment maintenance
- Technical troubleshooting
- Safety inspections
- System installations
- Preventative maintenance
- Field operations
- Root-cause analysis
- Diagnostic testing
- Equipment installation
- Component repair
- Electrical systems
- Fleet maintenance
- Heavy equipment repair
- Customer service
Languages
Spanish
Native/ Bilingual
Certification
Hyster and Yale Senior Level Technician Certified
Deutz Engines
Nissan
Chevrolet
John Deere
Detroit Diesel
Kubota
Ford
Timeline
Field Technician III
Medley Material Handling
07.2023 - Current
Equipment Maintenance Technician
Tenaris Global Services
09.2021 - 10.2022
Lead Field Technician
Stewart and Stevenson
07.2012 - 09.2019
Wind Turbine Field Service Technician
Moventas
11.2010 - 04.2012
Shop Technician
Ford Motor Company
08.2009 - 10.2010
Automotive/Diesel/Industrial Technology - Automotive/Diesel/Industrial
Universal Technical Institute
08.2007 - 04.2009
Big Spring High School