Gabriel Rosario
Dallas,TX
Summary
Results-driven Insurance Agent recognized for productivity and efficiency in task completion. Specialize in risk assessment, policy customization, and client relationship management. Excel in communication, problem-solving, and adaptability, ensuring seamless service delivery and client satisfaction.
Overview
8
8
years of professional experience
Work History
Bilingual Sales Counselour
Travelers
Richardson, TX
03.2024 - Current
- Educated customers on the importance of maintaining adequate insurance coverage.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Provided customers with information regarding plan features, pricing, and availability.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Developed appropriate quotes based on risk information.
- Explained coverage options to potential policyholders, answering questions or concerns.
Acting Assistant Manager
Verizon
Rockwall, TX
10.2023 - 02.2024
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
Solutions Specialist
Verizon
Fort Worth, TX
11.2021 - 10.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
Sales Representative
T-Mobile
Dallas, TX
04.2016 - 11.2021
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
Education
Some College (No Degree) - Computer Sciences
Mountain View College
DallasLanguages
Spanish
Native/ Bilingual
Timeline
Bilingual Sales Counselour
Travelers
03.2024 - Current
Acting Assistant Manager
Verizon
10.2023 - 02.2024
Solutions Specialist
Verizon
11.2021 - 10.2023
Sales Representative
T-Mobile
04.2016 - 11.2021
Some College (No Degree) - Computer Sciences
Mountain View College
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