Gabriel Rosas
Arlington,TX
Summary
Highly motivated and customer-focused Leasing Agent with years of experience in residential property management. Proven track record in leasing apartments, maintaining high occupancy rates, and delivering excellent customer service. Skilled in conducting property tours, processing applications, and managing lease agreements. Strong communication, sales, and organizational abilities with a commitment to creating a positive living experience for residents.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Agent
The Grove Apartments
San Antonio, TX
05.2025 - Current
- Marketing properties through social media online listings and referrals
- Answers phone calls, emails, and walk-in inquiries about available units
- Conducting property tours to prospective new tenants.
- Prepare lease and process applications, screening applicants (Credit/Background checks). and ensures all documents are completed correctly
- Explains lease terms, pricing, amenities, and community policies
- Follows up with leads to encourage applications and lease signings
- Collect rent/deposits, process make ready supply orders.
- Customer service, maintain positive team and owner relations.
- Negotiating leases, managing tenant communication.
- Achieve goal in maintaining high occupancy rental, strong sales and administrative skills.
- Maintains knowledge of current market rates and competing properties
- Assists current residents with renewals, transfers, and general concerns
- Coordinates with maintenance staff to address resident issues or unit readiness
- Helps plan resident events and community activities
- Tracks occupancy rates, move-ins, move-outs, and leasing goals
Leasing Agent
The Sedona Canyon Apartments
San Antonio, TX
06.2024 - 05.2025
- Conducted property tours, showcasing amenities to prospective tenants and enhancing customer engagement.
- Managed lease applications and renewals, ensuring compliance with company policies and regulations.
- Coordinated marketing initiatives to attract potential renters through online platforms and local outreach.
- Assisted in tenant relations by addressing inquiries promptly and maintaining positive communication channels.
- Streamlined leasing processes, improving efficiency in application processing and documentation management.
- Collaborated with maintenance team to resolve tenant issues swiftly, fostering tenant satisfaction and retention.
- Analyzed market trends to inform pricing strategies, contributing to competitive positioning of rental units.
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collaborated with maintenance staff to coordinate repairs and upgrades as needed, ensuring all units remained in excellent condition for both current residents and prospective tenants.
Leasing Agent
Westgate Apartments
Irving, Texas
01.2023 - 06.2024
- Assisted property management team in coordinating tenant communications and lease agreements.
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Maintained accurate records of rental applications and lease documentation.
- Supported marketing efforts by creating promotional materials for available units.
- Monitored rent collection processes, ensuring timely follow-ups with tenants.
- Collaborated with maintenance staff to schedule repairs and address tenant concerns promptly.
- Managed rental payments, ensuring accurate records for financial reporting purposes.
- Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
- Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
- Prepared lease agreements and ensured accuracy of all documentation prior to tenant signing.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
Education
Radiological Technician Non-Certified license -
The X-Ray Academy of Texas
Arlington, Texas07-2020
Skills
- Quick Learner, eager to grow and excel within a company committed to providing quality work along with showing excellent leadership and training experience among peers Works well under pressure when deadlines are needed to be met dependable employee with common sense and variety of skills
Timeline
Apartment Leasing Agent
The Grove Apartments
05.2025 - Current
Leasing Agent
The Sedona Canyon Apartments
06.2024 - 05.2025
Leasing Agent
Westgate Apartments
01.2023 - 06.2024
Radiological Technician Non-Certified license -
The X-Ray Academy of Texas