Gabriel Sagage
Hampton Bays
Summary
Results-driven operations leader with a proven track record at Globale International Groupe, enhancing efficiency and reducing costs through strategic initiatives. Skilled in risk management and team leadership, I excel in data analysis and training program development, driving performance improvements and fostering a culture of excellence.
Overview
6
6
years of professional experience
Work History
Director of Operations
Globale International Groupe
Riverhead
03.2019 - Current
- Developed and implemented operational strategies that enhanced efficiency and reduced costs.
- Maintained budgeting documents to ensure accurate expense tracking.
- Analyzed data trends, identifying risks and opportunities related to operations.
- Created training programs for new and existing staff to improve performance.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
Sales Representative
Cluster Pay
06.2024 - 11.2024
- Achieved consistent transfer rates exceeding targets by 15% through effective cold calling initiatives.
- Oversaw daily operations for a team of 10+ agents, implementing enhanced calling protocols.
- Contributed to a 10% increase in successful transfers by exceeding performance standards by 20%.
- Provided targeted training to agents, elevating overall effectiveness and efficiency.
Sales Representative
Sekure
04.2023 - 09.2023
- As a lead generator, I quickly grasped the company's value propositions and effectively communicated them to potential clients through cold calls.
- Transitioning to a statement representative role required me to understand and explain merchant statements in-depth, demonstrating my ability to rapidly learn and adapt.
- In my role as a lead generator, I pitched services concisely and compellingly to spark interest and facilitate transfers.
- As a statement representative, I engaged in detailed conversations, building trust and showcasing product knowledge.
- Initially, I focused on quickly identifying potential clients and generating interest.
- My role as a statement representative required a personalized approach, understanding each client's needs and providing tailored solutions, thereby enhancing my relationship-building skills.
- Starting as a lead generator, I showed initiative and resilience in cold calling.
- My rapid transition to a statement representative role highlighted my drive and ambition, reflecting my strong work ethic and determination to succeed in sales.
Education
Some College (No Degree) - Networking, Operating Systems, Python
Masterschool
Skills
- Active directory management
- Network security tools
- Traffic analysis and monitoring
- Incident response frameworks
- Vulnerability assessment
- Threat detection and analysis
- Network protocols and standards
- System administration skills
- Windows and Linux environments
- Network troubleshooting techniques
- Firewall configuration and management
- Virtual private networks (VPN)
- Team leadership and collaboration
- Risk management strategies
- Customer service excellence
- Performance evaluation techniques
- Project coordination and oversight
- Access control management
Accomplishments
- Licensed Microsoft and Sony Game Dev at age 15
- Recently Completed CyberSecurity Course
Languages
English
Professional
French
Professional
Timeline
Sales Representative
Cluster Pay
06.2024 - 11.2024
Sales Representative
Sekure
04.2023 - 09.2023
Director of Operations
Globale International Groupe
03.2019 - Current
Some College (No Degree) - Networking, Operating Systems, Python
Masterschool
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